Service Delivery Manager - Drilling Services

Service Delivery Manager - Drilling Services
Would you like the opportunity to develop your career with a global energy company?
Do you enjoy contributing to business growth?
 

Be part of a team that keeps moving
Our Oilfield Services business provides intelligent, connected technologies to monitor and control our energy extraction assets. Baker Hughes offers opportunities for qualified people who want to grow in our high-performance organization. Our leading technologies and our ability to apply them safety and effectively create value for our customers and shareholders.
 

Partner with the best
As a Service Delivery Manager, you will be responsible for managing the service delivery for an assigned area and portfolio of products and services, ensuring that Baker Hughes maximizes its short and long term revenue, profit and cash collection opportunity by enabling flawless execution, on time delivery, contract adherence and cash collection for the assigned jobs. As a Service Delivery Manager, you will be responsible for:
 

• Ensuring all activities are carried out according to our non-negotiables and our cultural pillars

• Collaborating with sales/comms teams as well as direct interaction with customers for assigned area to understand the activity forecast (volume and complexity).

• Ensuring flawless execution and on-time delivery by assigning appropriate resources in line with volume and complexity of forecasted activity and by developing Quality plans in line with our job cycle process.

• Ensuring that the team fully understand the contracts/quote for their assigned job portfolio to ensure we harvest our contracts and collect what we are owed.

• Overseeing the budget and P/L for the area of responsibility.

• Developing team in line with competency and training programs for their respective positions as well as future career plans

Fuel your passion
To be successful in this role you will:

• Have Bachelor's degree in a relevant discipline.
• Have minimum of 10 years’ experience in operations within drilling services
• Have a previous experience in supervising/managing teams.
• Have significant Oil & Gas experience with proven experience in Drilling Services product line
• Have experience in execution, service delivery, and managing the full job cycle process.
• Have strong people leadership and management experience

Work in a way that works for you
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
 

• Flexible with working hours and with travelling within the Country - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
 

Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input.  Join us, and you can expect:
 

• Contemporary work-life balance policies and wellbeing activities

• Comprehensive private medical care options

• Safety net of life insurance and disability programs

• Tailored financial programs

• Additional elected or voluntary benefits

The Baker Hughes internal title for this role is: Services Manager - Service Delivery Management