Workers Compensation Manager

The Boeing Company is seeking a Workers Compensation Manager to lead the Workers’ Compensation Administration group located in Seattle, WA or Mesa, AZ.

This manager will provide strategic direction, oversight, and continuous improvement for the company’s workers compensation claims programs, ensuring compliance, operational excellence, and alignment with enterprise objectives. Reporting to the Director Compensation and Benefits Delivery, this role will manage a team of professionals and collaborate across functions to drive program success.

• Develop, implement, and refine the workers compensation strategy, policies, and procedures to ensure regulatory compliance and achievement of program goals
• Lead the Workers’ Compensation Administration team, setting clear objectives, coaching, and developing staff to maximize performance and engagement
• Oversee financial and operational performance, including claims costs, lost time injury metrics, and program budgets. Provide regular analysis and insights to senior leadership

• Partner with Corporate Risk Management, Environmental Health and Safety, HR Services, Finance, Operations, and external agencies to integrate workers compensation initiatives and optimize claim management processes
• Represent Boeing in interactions with the Washington Department of Labor and Industries and other regulatory bodies

• Direct management of sensitive claims, including approval of reserve changes and settlements within delegated authority
• Manage vendor relationships, negotiate contracts, monitor third-party service provider performance, and ensure adherence to claim handling instructions and audit requirements

• Serve as a resource and advocate for employees and internal customers, resolving escalations and ensuring consistent processes across sites and states
• Lead cost containment initiatives related to managed care, litigation, vocational services, and other program areas
• Utilize claims and risk management systems to generate reports and provide actionable data to stakeholders

• Oversee program audits and quality assurance reviews to ensure compliance and identify improvement opportunities
• Develop and deliver training and informational sessions to internal stakeholders, promoting understanding and adherence to workers’ compensation policies and best practices

• Set annual operating goals and strategic plans for workers compensation administration
• Routinely analyze claims and risk management data to identify trends, monitor performance, and generate reports for internal and external stakeholders
• Ensure compliance through effective communication and training support
• Oversee third-party administrators and service providers, facilitating communication and performance monitoring
• Foster a culture of collaboration, accountability, and continuous improvement within the team

To be considered for this position you will be required to complete an assessment as part of the selection process. Failure to complete the assessment will remove you from consideration

• 7+ years of experience in Workers Compensation
• 5+ years of experience in performing risk assessments and risk management
• 3+ years of experience collecting and analyzing data and generating metrics reports
• 3+ years of experience leading or managing projects and/or teams
• Candidates must have at least one year of experience in a leadership role (team leader, temp manager, large scale cross functional project/program management, or formal manager experience) OR have completed the Boeing internal course “Exploring Leadership.”

• Bachelor’s degree or higher
• 5+ years of experience using Claims Management and/or Risk Management Information Systems
• 3+ years of experience with Microsoft Excel (formulas, pivot tables, linking worksheets)
• Experience with data transfers and data handling

Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process.

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. 

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