Capital2mo ago

Head of Sales, Kenya

Nairobi,NairobiHybridexecutive

SalesManagementSales DirectorSales AssociateRetail

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Quick Summary

Overview

Technical Tools

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We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.

Strategic leadership

Develop and execute a comprehensive sales strategy for Capital.com tailored to the Kenyan market and to approach each client segment properly.

Identify and prioritize the market based on commercial potential, regulatory environment, and cultural nuances.

Collaborate with executive leadership to align regional goals with global objectives.

Team Management

Build, lead, and mentor a high-performing sales team.

Set clear KPIs and performance targets; conduct regular reviews and development plans.

Monitor the daily sales operations closely and provide guidance and practical advice to the sales team in order to enhance their performance.

Promote a results-driven culture with a focus on client-centric service.

Business Development

Drive acquisition of new clients and partners within the market, including retail clients, IBs, and institutional partnerships.

Analyze market trends, client behaviors, and competitor activities to inform sales tactics.

Develop and expand local partnerships, affiliates, and business introducers.

Client Engagement

Act as the senior point of contact for key clients and partners in the market.

Ensure superior service delivery, retention, and client satisfaction.

Organize and represent the company in industry events, trade shows, and roadshows.

Compliance & Localization

Ensure all sales and marketing activities comply with relevant regulatory frameworks and cultural expectations in the jurisdiction.

Provide regional insight to ensure campaigns, content, and offerings are culturally and linguistically localized.

Cross-Functional Collaboration

Work closely with CEO, Product, Marketing, Legal, and Operations teams to align regional initiatives.

Provide feedback to enhance product offerings and ensure Сapital.com’s competitive advantage in the market.

Minimum 7-10 years of sales experience in the financial services industry, ideally in retail brokerage space, with at least 5 years in a leadership role.

Bachelor's Degree in business, finance, marketing or related field.

Holder of Chartered Institute of Securities and Investments (CISI) certificate.

Proven track record of sales success and business expansion in Kenya and the Region.

Strong understanding of the country’s economic landscape, cultural diversity, and regulatory requirement.

Excellent leadership, communication, and negotiation skills.

Language skillset - native/fluent English, native/fluent Kiswahili.