Trade Business Development Manager

• Own and grow a defined book of trade members, with clear accountability for sales, margin and repeat spend
• Proactively generate high-quality leads weekly through local networking, referrals and market insight
• Build, manage and convert a structured pipeline, tracking all opportunities from lead to outcome with clear follow-up routines
• Drive repeat project spend, converting one-off transactions into long-term customer relationships
• Make commercially sound decisions on pricing and discounting, balancing conversion with margin delivery
• Use data and insight (customer behaviour, project cycles, local trade dynamics) to prioritise highest-value
• Identify and pursue high-potential trade customers, owning relationships end-to-end in partnership with B2B where appropriate

• Operate with a business owner mindset, taking full accountability for member growth, pipeline health and commercial outcomes
• Establish disciplined daily/weekly rhythms (prospecting, follow-ups, pipeline reviews, customer engagement)
• Maintain a clear and prioritised pipeline, focusing time on highest-value opportunities
• Follow through on all commitments, ensuring consistent and reliable delivery for customers
• Continuously review performance, adapting approach based on results and insight

• Build long-term, commercially valuable relationships with trade customers, becoming their preferred partner
• Develop deep understanding of customer projects, trade needs and buying cycles
• Actively expand customer networks through referrals and industry engagement
• Mobilise store and specialist teams to deliver a seamless end-to-end trade experience
• Partner cross-functionally (Store, B2B, Suppliers) to unlock incremental growth opportunities

• Take personal responsibility for operating in a safe and legally compliant way.
• Have a full understanding and adhere to the retail / TradePoint processes, and those relevant to your role.

• Proven track record of driving sales growth and managing customer portfolios within Trade
• Understanding of trade customers and project-based selling 
• Strong commercial and financial acumen, including margin awareness
• Ability to generate demand and build pipeline independently
• Excellent relationship management and influencing skills
• Strong planning, organisation and follow-up discipline
• Experience working in KPI-driven environments with clear accountability for results 
• A full driving license

As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.

If you require any additional support or reasonable adjustments to help you complete your application or throughout the recruitment process, please let us know. If you would like to be considered under the Disability Confident Scheme please contact us at recruitment@b-and-q.co.uk. If you meet the minimum criteria for the role, we'll consider your application in line with our Disability Confident commitments.

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