Senior People Operations Business Partner

Group 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest dealership group in the U.S., Group 1 delivers a fully integrated automotive experience, including vehicle sales, financing, aftersales service, and digital retail solutions. As the automotive industry continues to evolve, Group 1 is investing in the people, technology, and operational excellence needed to shape what comes next. Our work is grounded in a simple belief, that a better experience for customers starts with an exemplary experience for employees. At Group 1, our commitment is to keep finding smarter ways to serve our customers and support one another. We believe great careers are built in environments where people are trusted, challenged, and given room to grow. If you share our core values of integrity, transparency, professionalism, teamwork, and respect, you can get more with Group 1. More opportunity. More support. More ways to build a career that moves you forward.

• →Lead complex employee relations matters, including workplace investigations, policy interpretation, conflict resolution, corrective actions, and performance management.
• →Ensure consistent application of Company policies while mitigating organizational risk.
• →Partner with Legal and other internal stakeholders on sensitive employee matters as needed.

• Serve as the primary People Operations Business Partner for an assigned dealership market, supporting General Managers, Market Directors, and operational leadership.
• Build trusted relationships with business leaders by providing strategic HR guidance aligned with operational and financial objectives.
• Coach, influence, and challenge leaders on organizational effectiveness, workforce planning, employee engagement, and performance management.
• Partner with leadership to develop action plans that improve retention, productivity, and overall business performance.

• Partner with business leaders to develop talent strategies that support current and future business needs.
• Facilitate talent review and calibration sessions to identify high-potential talent and support succession planning initiatives.
• Identify organizational capability gaps and implement development strategies to strengthen leadership pipelines.
• Support acquisitions, reorganizations, and organizational change initiatives.

• Analyze workforce metrics and People Operations data to identify trends, risks, and opportunities for continuous improvement.
• Translate workforce analytics into actionable recommendations that support business objectives.
• Partner with leaders to develop data-driven action plans related to turnover, engagement, staffing, and organizational performance.

• Lead organizational change initiatives by developing communication, implementation, and adoption strategies.
• Guide leaders through periods of organizational change while maintaining employee engagement and operational continuity.
• Promote consistent People Operations practices and operational excellence across multiple dealership locations.

• Partner with Talent Acquisition, People Operations, Compensation, Benefits, Payroll, Learning & Development, and other Centers of Excellence to deliver integrated HR solutions.
• Share best practices across markets and contribute to the continuous improvement and growth of People Operations processes and programs.
• Independently manage workload, calendar, travel schedule, and business priorities in a dynamic environment.

• 7+ years of HR experience serving as a strategic partner to operational leaders across a multi-site organization

• Experience supporting high-volume, customer-facing industries such as retail, automotive, hospitality, healthcare, or manufacturing

• Proven success advising General Managers, Regional or Market Directors, and operational leaders

• Extensive experience leading workplace investigations, resolving complex employee relations matters, and navigating employment law and HR compliance

• Experience driving organizational change and influencing leaders at all levels

• Strong knowledge of organizational design, talent management, succession planning, workforce planning, and performance management

• Ability to leverage workforce analytics to guide business decisions

• Exceptional communication, presentation, relationship-building, and organizational skills

• Ability to manage multiple priorities independently in a fast-paced environment

• Experience supporting a Fortune 250 or similarly large, high-turnover organization with multiple rooftops

• SHRM-CP, SHRM-SCP, PHR, or SPHR certification

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment is contingent upon successfully completing all applicable pre-employment requirements in accordance with federal, state, and local law.