Sales Operations Specialist

Location: San Francisco, CA
Reporting Structure: This role reports to the Head of Sales

CivilGrid is a venture-backed SaaS construction tech company building the "Google Maps for the Underground." Come help us disrupt a $4.7T US industry segment that desperately needs innovation. This opportunity has tremendous upside as it scales.

CivilGrid aggregates public and proprietary utility, geotechnical, environmental, and jurisdictional data. The consolidated information is sold via our collaborative SaaS mapping platform to engineers and developers who need it to make early-stage decisions on real estate and infrastructure projects. Real time data access reduces labor and project delays, accelerates decision making and reduces project risk. Collaborative features ensure faster information flow and decisioning inside and outside the organization and better project insight retention over time.

As CivilGrid's Founding RevOps Manager, you'll be the architect of our revenue engine during a critical growth phase. This is a rare opportunity to be the founding Revenue Operations Manager at a well-funded, fast-growing company with exceptional product-market fit and blue-chip customers. You'll work as a generalist across sales, marketing, finance and customer success to create the systems, processes, and infrastructure that enable scalable growth.

You'll own the full revenue operations function, from fixing the foundation to building the systems that scales. The ideal candidate is equal parts analytical and technical, someone who can define the data model, automate the outbound motion, and connect the tools that make the GTM org run, all while staying close enough to the AE team to make sure what gets built actually gets used.

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  Set the strategy and drive the execution across revenue operations, from inception to completion, without waiting to be told what to do

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  Own the v1 revenue stack: fix Salesforce, bring in a marketing solution, and make sure the full tech stack (HubSpot, Outreach/Salesloft, Clay/Apollo/ZoomInfo, Gong, LinkedIn Sales Navigator) is connected and running cleanly

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  Automate AE outbound, both cold and field, and build the systems that make the motion repeatable

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  Define full-funnel analytics end to end and build the reporting infrastructure that gives leadership clear visibility into what's working

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  Define the data model, build the workflows, and surface insights that help the GTM org move faster

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  Translate what you build into execution for the AE team through SOPs, hands-on training, and making sure what gets built actually gets use

• 4+ years in revenue operations, sales operations, or GTM operations at a high-growth (ideally B2B SaaS) startup

• Strong understanding of revenue operations best practices and how to adapt them to early-stage environments

• Data-driven decision maker with strong analytical skills and comfort working with metrics, forecasts, and business cases

• Self-starter mentality with the ability to build from zero—you're equally comfortable rolling up your sleeves and thinking strategically

• Exceptional attention to detail with the ability to manage multiple priorities and projects simultaneously

• Team player who thrives on solving problems for others and enabling GTM teams to win

• Experience with modern SaaS tech stacks (e.g., Salesforce, HubSpot, Outreach/Salesloft, Clay/Apollo/ZoomInfo, Gong, LinkedIn Sales Navigator)

• Curiosity and hunger to learn—you're excited about startups, growth, and the opportunity to wear multiple hats

• (Preferred but not required): Prior experience in sales, customer success, or construction/infrastructure industries. SQL & APEX proficiency.