Sr. Manager Talent Acquisition

Job Title:

Job Description

• →Lead, coach, and develop Talent Acquisition teams to achieve recruitment goals and operational excellence.
• →Build and maintain strong relationships with business leaders, hiring managers, and key stakeholders to understand workforce needs and recruitment priorities.
• →Serve as the primary point of contact for client-facing recruitment discussions and talent strategy alignment.
• →Develop and execute talent acquisition strategies to attract top talent for high-volume and specialized hiring requirements.
• →Forecast hiring demand and workforce needs based on business growth, attrition trends, and operational requirements.
• →Monitor recruitment metrics, productivity, SLA compliance, and hiring performance to ensure target achievement.
• →Ensure all talent requirements are fulfilled within established timelines and quality standards.
• →Drive recruitment process improvements to increase efficiency, effectiveness, and candidate experience.
• →Manage recruitment budgets, resource allocation, and workforce planning initiatives.
• →Partner with HR, Operations, Workforce Management, and other departments to support organizational objectives.
• →Ensure compliance with company policies, labor regulations, and recruitment best practices.
• →Present hiring performance, market trends, and talent insights to senior leadership and clients.

• Bachelor's degree in human resources, Business Administration, Psychology, or a related field.
• 7+ years of progressive Talent Acquisition experience.
• B2 English Level or above, Strong verbal and written communication skills in English and Spanish.
• 3+ years of leadership experience managing recruitment teams.
• Proven experience in high-volume/mass hiring environments.
• Experience managing relationships with senior stakeholders and business leaders.
• Experience in workforce planning and recruitment forecasting.
• Shared Services, BPO, Contact Center or multinational environment experience preferred.

• Strong leadership and people management skills.
• Excellent stakeholder management and influencing abilities.
• Strong client communication and presentation skills.
• Advanced knowledge of recruitment strategies, sourcing methodologies, and talent markets.
• Strong analytical and forecasting capabilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Data-driven decision-making and reporting skills.
• Strong problem-solving and continuous improvement mindset.

Location:

Language Requirements:

Time Type: