Human Resources Associate II

This intermediate associate serves the organization through the HR Service Desk as well as provides functional support to the US HR teams in the areas of Talent Acquisition, Compensation, HR Information Systems, HR Business Partners, Leadership and Staff Development, Learning Services, Staff Care, Benefits, Wellness and Leave Management. This associate further coordinates and facilitates Compassion's orientation program and new hire setup, processing sensitive and confidential employee information with the utmost care and confidentiality. He or she may coach the work of other associates.

Please note: This is an onsite role at our Global Ministry Center in Colorado Springs, CO.

What will you do?

• Maintains a personal relationship with Jesus Christ. Is a consistent witness for Jesus Christ, maintains a courteous, Christ-like attitude in dealing with people within and outside of Compassion, and faithfully upholds Compassion’s ministry in prayer.
• Acts as an advocate to raise the awareness of the needs of children. Understands Christ’s mandate to protect children. Commits to and prioritizes child protection considerations in all decision-making, tasks and activities across the ministry. Abides by all behavioral expectations in Compassion’s Statement of Commitment to Child Protection and Code of Conduct. Reports any concerns of abuse, neglect or exploitation of children through Compassion’s internal reporting process and appropriately supports responses to incidents if they occur.
• Serves as the first point of contact for employees seeking support from the HR Department. Answers a wide breadth of questions received based on experience and knowledge of the department and each functional area. As needed, provides introduction to each functional area for further employee support as appropriate.
• Provides general program or project support to the HR functional teams. This may include, but is not limited to, employment verification, tuition assistance requests, bereavement flower orders, anniversary award program, branded clothing allowance, data purge or employee record clean-up projects, etc.
• Assists in the administration and communication of Compassion's orientation and onboarding, including the processing of all required new employee paperwork.
• Processes all employee record changes accurately and in collaboration with Payroll and payroll cycles. Accountable for the accurate entry, processing, and filing of all employee data records and paperwork, in accordance with applicable laws and regulations.
• May provide some general administrative support including but not limited to, scheduling, ordering supplies, answering general inquiries via phone, email, and in person and guiding staff to the information needed.
• May provide advice or support to other assistants and offices.

• High school diploma
• Two years of experience working in Human Resources or a similar position/field
• Strong customer service skills
• Ability to handle confidential and sensitive information
• Problem-solving and decision-making skills in the midst of ambiguous situations
• Ability to balance multiple projects/streams of work simultaneously