Key Account Manager

We’re looking for a Key Account Manager to lead relationships with some of Used Cars NI’s most strategic customers, including major dealer groups, franchise networks, large independent dealerships.

This role focuses on developing long-term strategic partnerships, working closely with Senior decision makers and helping dealers maximise the value of the Used Cars NI platform as part of their wider advertising, lead-generation and vehicle sales strategies.

• Own relationships with Used Cars NI's largest accounts, dealer groups, franchise networks and high-volume independents.

• Build partnerships with dealer principals, group directors and marketing decision makers, via regular in-person visits, across Northern Ireland.

• Retain and grow a portfolio of key accounts, protecting existing revenue through proactive account management and renewal planning.

• Act as a trusted advisor, translating each dealer's goals into tailored advertising and commercial solutions.

• Grow revenue through increased product adoption, strategic campaigns and commercially focused conversations grounded in the customer's own performance data, covering stock, listings, customer engagement and lead activity.

• Help dealers improve vehicle visibility, lead generation and sales performance on the platform.

• Identify new commercial opportunities across dealer groups and multi-site accounts.

• Feed customer and market insight to Product, Marketing and Commercial teams to shape platform strategy.

• Maintain a strong understanding of the automotive retail market, dealer priorities and emerging industry trends.

• 5 or more years’ experience in key account management, strategic sales or a senior commercial role.

• A proven track record of managing and growing large customer accounts.

• Experience working with automotive retailers, dealer groups or digital marketplaces would be highly advantageous.

• Strong negotiation, relationship building  and commercial development skills.

• Confidence working with senior stakeholders and navigating complex, multi-site organisations.

• A strategic mindset, supported by strong commercial awareness and a clear focus on customer outcomes.

• Proven experience using performance data and market insights to support strategic, commercially focused customer conversations.

• The ability to translate customer needs into effective advertising, product and commercial solutions.

• Excellent communication, presentation and account planning skills.