Associate, Enterprise Account Management

We are looking for an Associate to join the Enterprise team. This person will support our Enterprise Account Managers with the day-to-day management, analytics, reporting, and operational execution for some of our largest enterprise restaurant partners across Australia and New Zealand.

The DoorDash Restaurant Enterprise team is responsible for the strategic vision and development of key restaurant merchants in Australia and New Zealand. DoorDash is a fast-moving company, so we are looking for someone who is adaptable, hard-working, a team player, a critical thinker, organised, and an optimistic problem solver. In this role you will support Enterprise Account Managers through analytics, reporting, operational workstreams, and cross-functional collaboration - turning data into commercial insights that shape how we grow our biggest restaurant partnerships.

• Reporting & Analytics - Build and own client reporting and dashboards, translating raw data into a clear "so what" that drives commercial decisions
• Commercial Insights - Produce data-driven analyses, presentations, and recommendations that support business reviews, joint business planning, and commercial renegotiations
• Operational Excellence - Drive day-to-day operational workstreams end to end, including menu optimisation, project planning, store onboardings and change of ownerships, merchant marketing, and custom reporting
• Cross-functional Collaboration - Partner with product, marketing, operations, and analytics teams to solve problems and keep workstreams moving for our clients
• Partner Support - Support Enterprise Account Managers across the management and growth of our top restaurant partners, including preparing for and attending merchant meetings and conferences across Australia and New Zealand

• Experience - You have 1-3 years' experience in a fast-paced environment such as management consulting, tech, FMCG, commercial / category management, account management, or analytics
• Entrepreneurial - You create your own structure in a fast-moving environment; where there's no playbook, you write one
• Relationship-builder - You love working directly with clients; you create and maintain long-term relationships
• Analytically rigorous - You're confident in spreadsheets and BI tools, and can turn raw data into a clear, defensible commercial insight
• A structured communicator - You organise information clearly and make it easy for stakeholders to understand and act on
• An owner - You move without being told, proactively frame problems, and close the loop
• Gritty - You like rolling up your sleeves and getting into the detail as much as you like the big picture
• Commercial fluency - a working understanding of margin, commission, and ROI

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. 

If you need any accommodations, please inform your recruiting contact upon initial connection.