Equativ1mo ago

Account Manager, APAC

SingaporePermanentmid

SalesOperationsOtherOperations ManagerAccount ManagerAd Operations Manager

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Quick Summary

Overview

What's in it for you You will join Equativ at a key moment as we continue to expand our operation in the APAC region.

Technical Tools

SalesOperationsOtherOperations ManagerAccount ManagerAd Operations Manager

You will join Equativ at a key moment as we continue to expand our operation in the APAC region. You will manage the Adops activity in APAC which is a critical component of driving Equativ adoption and shaping the future of an industry leader. If you like to join a fast pace and growing company then this role is for you.

Account management (60%)

Onboarding customers to our curation platform and managed services

Work closely with our DSP partners and Curators as well as Holdco contact points for Programmatic briefs and deals

Be the lead point of contact for all client communications post-sale, Liaising with our HQ team on clients needs for product feedback related needs

Support our curators (programmatic resellers) on executing their briefs, Liaising with internal supply team to get inventory for the campaign to be delivered

Oversee post-sale process, including but not limited to: campaign set-up, pacing and delivery, incremental revenue generation, and post-campaign analysis

Communicate with clients proactively in terms of campaign performance and work on incremental revenue generation and post-campaign analysis

Co-conduct with our sales team on QBRs with clients to drive client satisfaction

Trading and Troubleshooting (40%)

Be the expert of using our Maestro platform by knowing the features and limitations of the tool.

Trade and optimize on campaign needs and execute to hit client’s KPI

Respond to urgent trading needs from clients and support them to identify the first level of troubleshooting issues.

Liaising with our Support team for in-depth troubleshooting

Collaborate with other regions of Equativ to drive growth and synergy

Good programmatic setup and troubleshooting knowledge, hands on DSP experiences is a plus

3+ years' experience in adops of setting up campaigns/troubleshooting/optimizing

Strong collaborative and cooperative mindset that can work with cross functional teams

A team player, a quick thinker and a fast learner to pick up the industry nuances