Retailer Account Executive

This is an exciting opportunity to support retailers opening their first store, or expanding with a new location. This is a consultative sale, at a crucial time in the retailer’s journey, where you have the opportunity to support your customer’s business goals, and also to help grow their share of wallet on Faire. This sales motion is currently tip of the spear for the company wide Top 8 and is ideal for an account executive or customer obsessed employee who likes to build and iterate, create structure in ambiguity, and is interested in cross functional/ executive exposure, and opportunities.

Output: First 30d GMV of newly acquired retailers (RA). Inputs: could include total calls, connect calls, DM connect calls.

• →Drive first orders and spend per ordering retailer through email, phone calls, video meetings, and (when high ROI) in-person meetings in a way that builds trust and credibility and meets or beats goals
• →Discover retailers needs and challenges to match relevant Faire value props and offerings and ensure they understand how to utilize Faire to grow their business
• →Synthesize, measure, and communicate the voice of the customer to provide actionable and invaluable feedback to help size blockers and prioritize product development. This is crucial for the success of the Opening Soon company Top 8
• →Help determine what characteristics best prioritize leads and opportunities, test tools, trial tactics, and define processes to help create the outbound retailer motion
• →Accelerate the lifecycle from first touch to win
• →Collaborate cross-functionally on various initiatives to further the success of our upmarket retailers (support, product, design, marketing, etc.)
• →Use data, and reports to truth seek and drive action to beat goals
• →Be relentlessly resourceful, scrappy and act with urgency to ensure Faire’s success
• →Foster a psychologically safe, motivating, inclusive and energizing team culture

• Level: L2a, L2b
• Location: North America - SF, NY, Canada, RemoteTeam: Retailer Opening SoonIn good standing

San Fransisco: the OTE pay range for this role is $132,000 to $181,500 per year.

This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future.

• Move fast: You'll own meaningful problems that serve customers around the globe with the agency to move fast and see your results clearly.
• Equipped to scale: We invest in what matters, including the latest enterprise AI tools, to help you work smarter and get more out of every day.
• Best in class: Our team is full of sharp, kind, and generous colleagues who care about their craft and about helping you grow in yours.
• Real rewards. Competitive pay, equity, and comprehensive benefits designed to support your life inside and outside of work.
• Belonging: We're intentional about building an environment where every Faire employee has equal access to opportunities, growth, and success.

Faire was founded in 2017 by a team of early product and engineering leads from Square. We’re backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Toronto, London, and New York. To learn more about Faire and our customers, you can read more on our blog.

Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.

Faire is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs.  To request reasonable accommodation, please fill out our Accommodation Request Form (https://bit.ly/faire-form)

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