Sommelier ソムリエ

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

The 123-room Four Seasons Hotel Kyoto is the company’s second destination in Japan, in the city’s historic Higashiyama-ku district, close to the Kyoto National Museum and myriad heritage sites such as the Toyokuni Shrine and Kiyomizu Temple. Local artists are featured throughout the traditionally-inspired modern décor characterised by an understated Japanese aesthetic. The Hotel has a spa and fitness centre with a pool, and four food and beverage concepts. There are also be 57 Four Seasons Private Residences.

About the role 
Four Seasons Hotel Kyoto is looking for a Sommelier who shares a passion for excellence and delivers exceptional guest experiences. In this role, you will be responsible for curating and managing our wine program, providing expert wine recommendations and service, and creating memorable dining experiences that enhance our guests’ enjoyment of our restaurants and beverage offerings. 

What you will do 

• Wine Selection: Curate and manage the restaurant's wine list, ensuring a diverse and high-quality selection that complements the menu. 

• Customer Assistance: Assist customers in choosing wines that pair well with their food choices, considering their preferences and budget. 

• Wine Service: Provide professional and courteous wine service, including opening and pouring wines, presenting bottles, and maintaining proper storage conditions. 

• Education: Educate staff and customers about different wine varietals, regions, and vintages, enhancing their understanding and appreciation of the wine offerings. 

• Inventory Management: Monitor and manage wine inventory, ensuring proper storage and rotation to maintain freshness and quality. 

• Collaboration: Work closely with the kitchen and management team to coordinate wine pairings with menu offerings and create special wine events or promotions. 

• Customer Engagement: Build relationships with customers, offering personalized recommendations and creating a memorable dining experience. 

What you bring 

• Previous experience as a Sommelier or in a senior beverage or wine-focused role within a luxury hotel, fine dining restaurant, or upscale hospitality environment. 

• Strong knowledge of wine regions, varietals, vintages, and food and wine pairing principles. 

• Professional wine certification preferred. 

• Excellent communication and guest engagement skills with a passion for hospitality. 

• Ability to work effectively in a fast-paced, team-oriented environment. 

What we offer:  

• Competitive Salary, wages, and a comprehensive benefits package 

• Excellent Training and Development opportunities 

• Employee Discount for stays at any Four Seasons worldwide 

•  Complimentary Dry Cleaning for Employee Uniforms 

• Complimentary Employee Meals 

Schedule & Hours: 

• Full-time position 

• Ability to work flexible schedules, including mornings, evenings, weekends, and public holidays as required by business needs. 

募集ポジションについて 

フォーシーズンズホテル京都では、卓越したサービスへの情熱を持ち、最高のゲスト体験を提供できるソムリエを募集しています。ワインプログラムの管理・運営、専門的なワインのご提案およびサービスを通じて、レストランやバーでのひとときをより特別なものにしていただくポジションです。 

業務内容 

• レストランのコンセプトやメニューに合わせたワインリストの選定・管理 
• お客様のお好みやご予算を考慮し、お料理に合ったワインをご提案 
• ワインのプレゼンテーション、抜栓、サーブなど、高水準のワインサービスの提供 
• ワインの品質を維持するための適切な保管・管理 
• ワインの品種、生産地、ヴィンテージ、ペアリングに関する知識をスタッフやお客様へ提供 
• ワイン在庫の管理、適切な保管および在庫ローテーションの実施 
• キッチンやレストランマネジメントチームと連携し、ワインペアリングやイベント・プロモーションの企画をサポート 
• お客様との信頼関係を築き、記憶に残るダイニング体験を提供 

応募資格 

• ラグジュアリーホテル、高級レストラン、または同等のホスピタリティ業界におけるソムリエまたは飲料部門での実務経験 
• ワインの産地、品種、ヴィンテージ、フードペアリングに関する深い知識 
• ソムリエ資格保有者歓迎 
• 優れたコミュニケーション能力とゲストサービスへの高いホスピタリティマインド 
• チームワークを重視し、変化の多い環境でも柔軟に対応できる方 

待遇・福利厚生 

• 競争力のある給与および充実した福利厚生制度 
• 豊富な研修・キャリア開発機会 
• フォーシーズンズホテルズ＆リゾーツ世界各地の従業員宿泊割引制度 
• ユニフォームのクリーニングサービス無料 
• 従業員食堂の利用無料 

勤務時間 

• 正社員（フルタイム） 
• シフト制（早朝、日中、夕方、週末、祝日勤務を含む） 
• ホテル運営上の必要に応じて柔軟に勤務できる方歓迎