Gearset1mo ago

Account Manager - SMB

United Kingdom·CambridgeFull-timemid

SalesAccount Manager

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Quick Summary

Overview

Our Account Management team plays a key role in how we grow. You’ll be working with customers who are already using the platform, but often haven’t fully realised the value they could be getting from it. That’s where this role comes in.

Technical Tools

salesforcesegmentcustomer-successsaas

As our customer base grows, so does the need for better coverage and more consistent engagement. This quota carrying role is about creating more capacity, building stronger customer relationships, and driving more predictable growth from existing accounts.

Own a portfolio of SMB customers, driving expansion and new product adoption across accounts with strong growth potential.

Take responsibility for expansion outcomes, managing a high-volume book of 200–500 accounts and prioritising where to focus.

Work closely with Customer Success Managers to align on account strategy and maximise long-term customer value.

Run structured discovery to understand customer needs, maturity, and where Gearset can add more value.

Manage multiple opportunities in parallel, maintaining a consistent, high-quality approach to execution.

Apply a structured, repeatable engagement model that scales across your portfolio without relying on bespoke enterprise sales motions.

Build strong relationships with technical and commercial stakeholders while maintaining clear pipeline and forecast visibility.

Consistently hit or exceed expansion and growth targets within the SMB segment.

Drive strong product attach and increased customer lifetime value.

Contribute to predictable, repeatable growth across a large and varied customer base.

Build the judgement and execution quality needed to progress into Strategic Account Management.

Be a reliable, high-standard contributor within the Growth organisation.

Experience in a quota-carrying Account Manager or Account Executive role, with a track record of driving expansion within existing customers.

Comfortable managing a large portfolio of accounts and prioritising where to focus.

Strong discovery, demo, and commercial communication skills.

Good commercial judgement with good attention to detail.

Collaborative approach, with a focus on continuous improvement and raising standards.

Experience selling multi-product SaaS solutions, ideally within growth or expansion-focused sales models.

Familiarity with Salesforce, DevOps tooling, or usage-led approaches to account prioritisation.

OTE is £50k - £58k (depending on experience)

This is a full time opportunity, working Monday to Friday with the option of flexible home working (for most of us that looks like 2-3 days in the office per week)

Opportunity to join our Long Term Incentive Plan

Generous personal development budget for courses, conferences, or whatever is useful to your professional development in the role of up to £1500 per year

Top end hardware provided

Free lunch in the office

25 days holiday plus bank holidays (with the option to buy an extra 5 each year).

Company pension plan (matching up to 5%)

Bupa healthcare

Life insurance & critical illness cover

Discounted gym membership, as well as a range of health and wellness benefits

Location & Eligibility

Where is the job

Cambridge, United Kingdom

Hybrid — some on-site time required

Who can apply

Listed under

United Kingdom

Listing Details

Posted: April 17, 2026
First seen: April 17, 2026
Last seen: June 1, 2026

Posting Health

Days active: 44
Repost count: 0
Trust Level: 33%
Scored at: June 1, 2026

Signal breakdown

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Apply for this position

Gearset

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Gearset is a company that focuses on providing Salesforce DevOps solutions, offering services like metadata deployments, backup and restore, data deployments, CI/CD, and automated testing. It aims to make Salesforce release management ingeniously simple for teams of all sizes.

Employees

350

Founded

2015

Domain

Jobs

External application · ~5 min on Gearset's site

Please let Gearset know you found this job on Jobera.