Transaction Management Ops Analyst

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

• →Performs moderately complex transaction processing and reconciliation with medium to large monetary impact according to the established written guidelines and procedures
• →Responds to moderately complex client inquiries via numerous channels to support operational efficiency and quality client service
• →Responsible for the analysis and resolution of moderately complex transactions requiring escalations and exceptions
• →Proactively identifies risk and opportunities for process improvements based on an understanding of how the work impacts other operational units

• 1-3 years of Financial Services experience
• Ability to multi-task and operate under high pressured situations.
• Strong PC and Microsoft skills (Excel, Word, Access, etc.).
• Excellent communication skills both verbal and written.
• Interpersonal skills must be very strong and team player.
• Must have a keen ability to efficiently manage time and priorities.
• Must be able to bring proactive and innovative business processing solutions to completion within deadlines and with minimal risk to the organization.
  

• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
• Excels in working among diverse viewpoints to determine the best path forward
• Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner
• Commitment to challenging the status quo and promoting positive change.
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
• Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world
• Prior Clearing (P&S) or trade support experience with Equity, Fixed Income, Options or all three.  Background / education in data science and ability to interpret data for change/improvements.

• Attention to Detail
• Customer and Client Focus
• Oral Communications
• Prioritization
• Problem Solving
• Account Management
• Analytical Thinking
• Coaching
• Written Communications
• Mentoring
• Research
• Result Orientation