Associate Director, Talent Operations

• Typically requires a Bachelor’s degree and a minimum of 12 years of relevant experience, or an advanced degree and a minimum of 10 years of relevant experience.
• 12+ years of experience in HR or talent operations, including people management responsibilities.
• Experience leading talent-related programs and operations in a large, matrixed organization.
• Experience with talent processes, systems, and tools (e.g., ServiceNow, Workday).
• Certification in PHR, SHRM-CP, or Six Sigma preferred.

• Knowledge of data-driven approaches to continuous improvement and operational efficiency.
• Familiarity with project management tools and techniques, including change management methodologies.
• Experience working cross-functionally and build strong relationships with HR, business, and technology teams.

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Join us and help shape the future of aerospace and defense.

RTX is looking for a talented Associate Director, Talent Operations.

As the Associate Director, Talent Operations, you will lead the operational service delivery of core talent programs and processes across the employee lifecycle within our Enterprise Services, People Services function. You will play a critical role in driving operational excellence, ensuring compliance, and enhancing the employee experience.

• →Lead the execution of talent programs and processes, partnering with Talent Acquisition, Talent Management, HR Business Partners, and Centers of Excellence to ensure seamless delivery and alignment across the organization.
• →Provide leadership to a multi-level team of approximately 40 employees, fostering a culture of accountability and high performance.
• →Manage the end-to-end execution of onboarding operational delivery, internal transfers, to provide a best-in-class, scalable service experience for employees and leaders.
• →Partner with Talent Acquisition to optimize service operations, streamline background checks, clearance processes, and pre-hire offer administration for efficiency and compliance.
• →Collaborate with Learning & Development to ensure the accurate and timely delivery of training, compliance programs, and employee development initiatives.
• →Utilize metrics, dashboards, and employee insights to identify opportunities for continuous improvement and enhance service quality.
• →Identify and implement automation, simplification, and centralization opportunities to improve operational efficiency and scalability.
• →Ensure all talent operational processes comply with labor laws, data privacy standards, and organizational policies.
• →Coach and develop talent operations professionals, supporting their growth and fostering excellence in service delivery.

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• Farmington, CT is the preferred location, however candidates located near an RTX hub will also be considered.