Sales Representative

Ca-Santa Ana-mid

SalesAccount Executive

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Quick Summary

Key Responsibilities

Answer phones, return messages, and route calls professionally Conduct sales calls and register new students Assist customers with purchases (merchandise, snacks, etc.

Technical Tools

SalesAccount Executive

Benefits:

Employee discounts
Flexible schedule
Free uniforms

Job Type: Full-Time or Part-Time
FLSA: Non-Exempt
Schedule: Flexible shifts – great for students or anyone looking for extra hours without working late nights

Location: In Person

Why Join Us?
Looking for a great gig where the work is actually fun? Want to gain real job experience while making a difference in kids’ lives? You’ve found it at Goldfish Swim School!

We’re a rapidly growing, award-winning franchise that isn’t your typical company. We work in a 90-degree pool, help children reach their goals, and love to celebrate our team with shout-out awards, gifts, and fun social events!

Perks & Benefits

Flexible schedule
Paid training
Employee discounts
Opportunity for advancement
Supportive team environment
Leadership that values YOU

Safety Standards
The safety of our swimmers, families, and staff is our top priority. We follow CDC and WHO guidelines, plus:

A dedicated cleaner on every shift for high-touch areas
Chlorine-disinfected pools
State-of-the-art ventilation system with continuous fresh air flow
Industry-supported protocols to minimize airborne virus transmission

Your Role: Front Desk | Sales Representative
You’re the first smiling face our members see and the voice they hear on the phone. You’ll be supporting families, managing schedules, and creating a welcoming environment.

Key Responsibilities:

Answer phones, return messages, and route calls professionally
Conduct sales calls and register new students
Assist customers with purchases (merchandise, snacks, etc.)
Greet and check in students using our attendance system
Schedule birthday/pool parties and oversee party staff
Maintain cleanliness in the front desk, snack shack, restrooms, and observation area
Handle customer concerns with care and professionalism
Prepare daily swim lesson schedules
Make collection calls for overdue accounts
Keep displays and promotional materials up to date
Enforce safety protocols and administer first aid if needed

Qualifications

High school diploma or GED required; some college preferred
2+ years in customer service or administrative roles
Comfortable using Microsoft Word, Excel, and other software
CPR, First Aid, and AED certifications required (or willingness to obtain)
Bilingual (English/Spanish) a plus but not required.

Tropical Vibes & Impacting Lives
When you join Goldfish, you become part of something meaningful. You’re shaping lives, building skills, and creating joyful experiences for children and their families. You'll also develop as a leader and grow your career in a company that invests in you.

Ready to Dive In?
If you’re looking for a meaningful, energetic, and fun work environment where you’ll truly make a difference—we’d love to meet you!

Apply today and join a team that’s changing lives, one swimmer at a time.