Solutions Consultant (North America)

If you’ve been looking to join a fast-growing startup with a bold vision of a world where doing good is built into everything we do, then you’ve found the right place!

Backed by General Catalyst, the same investors behind Stripe and Airbnb, we’re one of Europe’s fastest-growing SaaS companies – building the technology that enables global enterprises to give, volunteer, and fund with confidence.

Our mission at Goodstack is to revolutionize how the world does good 🌎.

As a Series A social impact startup, we power global change through technology. We enable companies to seamlessly integrate positive impact into what they do through a unified platform while supporting nonprofits in gaining access to cutting-edge technology and finding new funding streams.

Global brands, including Google, OpenAI, TikTok, LinkedIn, HSBC, Atlassian and Twilio - as well as thousands of nonprofits, including the Red Cross, Cancer Research, and Oxfam - use Goodstack to make a difference.

In 2025 alone, we have facilitated $5 billion in donations to good causes. But this is just the beginning. We're building the world’s leading platform that powers donations to nonprofits globally.

To keep our momentum and deliver consistently high value to our partners, we need incredible people to help us on our journey – we need you 🫵

As a Solution Consultant, you will be accountable for the strategic ownership of the client solution across the full lifecycle, ensuring alignment, readiness, and continuity from discovery through go-live.

• Pre-Sales: leading strong discovery, clear solution definition, and alignment prior to contract signature.

• Delivery: maintaining continuity through implementation planning and execution.

• Go-Live & Transition: ensuring solution readiness, a successful launch, and a seamless handoff to Client Success.

You’ll work closely with Sales, Solutions Engineering, Product, and Client Success to ensure every client experience is intentional, well-run, and best-in-class.

• Act as the primary solution owner from discovery through go-live, ensuring continuity of context across Sales, Engineering, Implementation, and Client Success.

• Partner with Sales on deal strategy and solution validation, presenting solution approaches to senior client stakeholders.

• Understand client alternatives and position Goodstack’s solution accordingly.

• Lead and facilitate client discovery and solution reviews to understand goals, constraints, risks, and success criteria, producing clear client-facing solution recommendations and documentation.

• Accountable for solution readiness and alignment through go-live, translating discovery into scoped, implementation-ready solutions that account for timelines and dependencies.

• Act as a trusted advisor throughout onboarding, collaborating cross-functionally to drive alignment, resolve issues, and ensure a smooth path to go-live and strong initial adoption.

• Capture insights from client engagements to improve solution patterns, playbooks, and delivery frameworks.

• Partner with Product to relay client feedback and support roadmap decisions.

• Support internal enablement across Sales and Client Success through reusable documentation and materials.

• Independently supporting enterprise client solutions from sales discovery through program launch.

• Sales trusts you to shape solution strategy on complex deals.

• Implementations are smoother due to strong upfront scoping and continuity.

• Clients feel confident, informed, and supported throughout their onboarding journey.

• Contributing to repeatable solution patterns that improve speed and quality.

We take pride in our diverse and growing team representing 20+ nationalities across 5 continents 🌍! Our continued expansion provides us with opportunities to embrace and celebrate different backgrounds, perspectives, and experiences, essential to our success. We actively seek and welcome applicants from all walks of life, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Check out our Careers Page for more details!