People Operations Manager

At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.

We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. 

We are hiring a People Operations Manager to join our People & Culture team in São Paulo, Brazil!

Our People Operations team delivers high-quality operational support, ensures strict legal compliance, and elevates the employee lifecycle. In this role, you will lead end-to-end PeopleOps processes, manage key third-party vendor relationships, navigate Brazilian labor relations, and mentor a talented team. By optimizing systems, driving process improvements, and utilizing data-driven insights, you will directly influence operational efficiency and the overall employee experience across Brazil.

As a strategic operational leader, you will act as the primary point of contact for PeopleOps matters while collaborating closely with cross-functional stakeholders and external partners.

 YOUR IMPACT

• Lead, Coach, and Empower the Team: Directly manage and mentor our local People Ops team in Brazil—prioritizing daily workflows, fostering continuous professional development, and cultivating high cross-functional expertise across all core operational functions.
• Drive Operational Excellence & Escalation Resolution: Act as the principal decision-maker and expert escalation point for complex PeopleOps challenges, resolving sensitive inquiries with a decisive, solutions-focused mindset.
• Champion Labor Compliance & Governance: Leverage deep expertise in Brazilian labor legislation to align company policies with regulatory requirements, ensuring rigorous compliance, flawless data accuracy, and robust audit readiness.
• Optimize HR Systems & Workflows: Oversee key HR technology and operational platforms (including payroll and time tracking), continuously refining processes and automating workflows to maximize operational efficiency.
• Align External Partners & Key Stakeholders: Build strong, strategic partnerships with external BPO vendors, payroll partners, and internal business leaders to guarantee seamless service delivery and execution.
• Leverage Data for Strategic Impact: Utilize operational metrics and analytics to track team performance and elevate operational quality.
• Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life wellness.

• An experienced People Operations leader with demonstrated expertise in managing core HR operations, payroll review, benefits administration, and end-to-end lifecycle management.
• A Dedicated People Manager: Demonstrated experience leading, coaching, and developing team members, with strong skills in workload prioritization and team capability building.
• A Labor Legislation Expert: Strong, practical knowledge of Brazilian labor laws and compliance standards, with the ability to pragmatically apply legal requirements within a modern culture.
• A Resilient & Solutions-Oriented Problem Solver: Decisive with strong filtering and escalation management skills, able to thrive in fast-paced, dynamic environments.
• Systems Literate: Hands-on experience with payroll systems (e.g., ADP), time management systems (e.g., Ahgora)and Workday are a strong plus. Curiosity and interest about AI tools and automation is highly important.
• A Strong Stakeholder Communicator: Fluent in English (mandatory) and great communication skills to collaborate with cross-regional teams and stakeholders.
• Education: Bachelor’s degree in Human Resources, Business Administration or related fields.

We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team. For this specific role, please note that prior experience in People Operations leadership/team management, regional labor relations and HR compliance and Fluent English skills are mandatory requirements.

We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong. 

Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Our commitment to inclusion also extends to how we recognize and reward our people. We’re proud to be Syndio Fair Pay Certified, reflecting our ongoing dedication to equitable and fair pay practices across our global team. Read more about it here.

Questions on how we treat your personal data? See our Aviso de Privacidade para Candidatos.