Creator Account Manager

This individual will work with our brands and assist with creator recruitment, engagement, and growth strategies for a brand’s Creator Community, ensuring a vibrant and active network.

• →Develop and implement strategies for Creator clients to attract creators who are aligned with brand goals.
• →Manage a book of dedicated Performance Creator clients.
• →Identify and target hundreds to thousands of creators to join a brand’s campaign/program by leading a 360° Creator recruitment effort with the help of colleagues when needed.
• →Create and execute incentive programs, including gifting, flat fees, performance-based rewards, exclusive offers, and more. 
• →Collaborate closely with domestic and overseas internal teams, including community support, sales, product, marketing, and client success, to align creator community and affiliate strategies with overall business goals.
• →Partner with clients to tailor affiliate community strategies to their unique needs.
• →Manage and supports execution at scale, from casting through reporting of campaigns and brand accounts
• →Lead + oversee kick-off calls and respond to client emails
• →Review and recommend qualified influencers based on brand requirements such as follower count, location, niche, affiliate performance, and audience demographics
• →Monitor budgets and program timelines to ensure our revenue goals and client deadlines are met
• →Review influencer content to ensure they meet the requirements set in the brief and are free of spelling and grammar errors
• →Provide excellent customer service and expertise, ensuring both the clients and creators are happy and impressed with our services
• →Identifiy upselling opportunities and communicates to senior client leadership
• →Responsible for understanding and formatting metrics to be analyzed to optimize future campaigns
• →Strategieze content creation and casting to make sure campaigns are on trend and relevant to the current social media landscape
• →You are the go-to person for junior team members who can tap into your knowledge base and you mentor them
• →Provides training to junior team members on creator programs, assign tasks to them, and oversee their execution, schedule performance feedback sessions

• At least 4+ years of proven experience in affiliate marketing, influencer/creator marketing, and scaled community management.
• Strong understanding of Creator & affiliate marketing strategies, tools, and technologies.
• Experience budgeting, casting, negotiating, contracting, overseeing fulfillment, draft approvals, reporting, etc. for creator campaigns.
• Experience with affiliate best practices such as tracking, codes, attribution, payment, ROAS, etc. 
• Exceptional communication skills, both written and verbal, with the ability to engage and motivate a diverse group of Creators & affiliates and clients.
• Relationship-driven with the ability to work with a multitude of personalities and work styles
• Data-driven mindset with the ability to analyze metrics and generate actionable insights.
• Ability to work independently, manage multiple priorities, and thrive in a fast-paced environment.
• A passion for and strong knowledge of social media platforms
• Self-starter with a strong drive to not only succeed personally but have the drive to grow and develop client businesses
• Adaptable to sudden changes in schedules and trends and an ever-changing industry
• Strong problem-solving skills

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.