4151-Senior Program Manager (UAE)

Innovaccer is seeking a Project Manager with deep experience in healthcare technology implementations, including large-scale systems such as EHRs. This role is critical to driving operational excellence and delivering complex, multi-million-dollar solutions to our enterprise healthcare clients. You will lead cross-functional teams, manage Agile delivery, and ensure successful outcomes aligned with client goals and Innovaccer’s strategic vision.

• Lead end-to-end project delivery across scope, planning, risk, issue, communication, and integration management.
• Manage Agile delivery frameworks and scale processes across teams and stakeholders.
• Own project execution against contract/service order, ensuring alignment with client expectations and business outcomes.
• Develop and maintain project artifacts: charters, Gantt charts, sprint plans, best practices, and lessons learned.
• Track and report progress using tools like Smartsheet, JIRA, Confluence, and others.
• Proactively manage risks and issues, driving resolution through stakeholder collaboration.
• Prepare and present governance reports, OKRs, KPIs, and executive dashboards.
• Coordinate across product, engineering, infrastructure, and client teams to ensure seamless delivery.
• Oversee transition to production support and manage post-go-live activities including ticket resolution.
• Facilitate Agile ceremonies: sprint planning, reviews, retrospectives, demos.
• Serve as a subject matter expert in project management and Agile delivery within the organization.

• 12+ years of project management experience in healthcare technology.
• Proven experience in payer-provider integrations, and value-based care models.
• Hands-on experience with large system implementations, especially EHR platforms (Epic, Cerner, etc.).
• Strong stakeholder management and customer-facing skills.
• Background in Computer Science, Engineering, or related technical discipline.
• Proficiency in project management and Agile tools: JIRA, Confluence, Smartsheet, Rally.
• Experience with healthcare data formats: CCDA, HL7, FHIR.
• Familiarity with APIs, SQL, BI tools, and Claude Concepts along with Jira and Smartsheet
• PMP or equivalent certification preferred.
• Experience with government healthcare programs is a plus.
• Arabic Speaking: Fluent in Arabic (spoken and written) for day-to-day stakeholder and client communication.

• Based in UAE: Candidate must be from and currently located in the UAE
• AI Hands-On (Claude): Demonstrable hands-on experience using AI assistants and LLM-based tools in day-to-day program management work, preferably Claude, to drive automation, reporting, and decision-making.
• Jira Hands-On: Strong, hands-on Jira experience including building boards, workflows, JQL queries, dashboards, and reports for live program execution.
• Agile & Strong Project Management Concepts: Solid grounding in Agile/Scrum/SAFe and core project management fundamentals — scope, schedule, risk, dependencies, change control, and governance.
• Stakeholder Management: Proven ability to manage senior client and internal stakeholders, navigate competing priorities, and drive alignment across business and technical teams.

We offer competitive benefits to set you up for success in and outside of work.

Innovaccer does not charge fees or require payment from individuals or agencies for securing employment with us. We do not guarantee job spots or engage in any financial transactions related to employment. If you encounter any posts or requests asking for payment or personal information, we strongly advise you to report them immediately to our HR department at px@innovaccer.com. Additionally, please exercise caution and verify the authenticity of any requests before disclosing personal and confidential information, including bank account details.