Catering Supervisor - Peter James Centre

ISS is a global leader in workplace experience and facility management, and we’re proud to support healthcare environments where quality, safety, and care truly matter.

Due to an internal promotion, we are seeking a Catering Supervisor to join our team at Eastern Health - Peter James Centre (Burwood East).

Reporting to the Facility Services Manager, the Catering Supervisor ensures patients receive high quality and safe meals, in line with HAACCP guidelines. The role overseas the food service team, coordinating both operations and supervision of staff to deliver food services, maintain kitchen cleanliness standards and ensure all processes are followed. 

• →Lead and support the catering team to deliver high-quality food and service, including special dietary requirements and menu management processes.
• →Oversee daily food service operations, across meal production, ordering, distribution, stock control and quality assurance.
• →Manage staff rosters to meet service needs and budget requirements.
• →Recruit, onboard, train and develop team members, while monitoring performance and providing feedback.
• →Ensure compliance with food safety, infection control and WHS requirements.
• →Deliver excellent customer service to patients, residents and stakeholders.
• →Maintain accurate records, reporting and administrative processes.
• →Drive continuous improvement, quality standards and operational efficiency.
• →Collaborate with multidisciplinary teams and key stakeholders.
• →Promote a positive, safe and inclusive workplace culture.

• Certificate II in Food Safety and a current Food Safety Supervisor Certificate is essential.
• Certificate III or IV in Hospitality, Healthcare or a related field is desirable.
• Previous experience in a hospital, healthcare or aged care food services environment.
• Demonstrated experience leading and supervising teams in a fast-paced setting.
• Strong commitment to customer service and delivering positive customer outcomes.
• Well-developed communication, problem-solving and organisational skills.
• Ability to build positive working relationships and contribute to a collaborative team culture.
• Current National Police Clearance, or willingness to obtain one, is essential.
• Evidence of current Influenza vaccination is essential.

To apply for this role please click on the ‘apply’ link and complete the online application.

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