Pre-sales Consultant

Lebanon·Mkallesmid

SalesSales Engineer

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Quick Summary

Overview

Main Responsibilities Provide pre-sales technical support focused on IT infrastructure solutions, mainly HPE servers, storage, and backup systems. Deliver online and on-site product presentations and demonstration for prospective and existing clients when required.

Requirements Summary

1–3 years of relevant experience in IT infrastructure or pre-sales engineering. Strong knowledge of Hardware Architecture and Network Architecture. Good understanding of Microsoft and Linux environments.

Technical Tools

documentationlinux

Responsibilities

~1 min read

→Provide pre-sales technical support focused on IT infrastructure solutions, mainly HPE servers, storage, and backup systems.
→Deliver online and on-site product presentations and demonstration for prospective and existing clients when required.
→Work closely with distributors to obtain accurate and valid quotations
→Analyze customer technical requirements, influence solution design, and identify gaps while proposing suitable alternatives.
→Assess and define project requirements in collaboration with customers to develop appropriate designs and solutions.
→Design and build customized infrastructure solutions in coordination with the Project Manager and Technical Manager.
→Prepare costing sheets, Bills of Quantities (BOQ), and detailed product/unit pricing.
→Support the sales team in responding to technical RFI/RFP requests and ensure proposed solutions fully address client needs.
→Liaise with vendors for technical inquiries and escalations when necessary.
→Coordinate with the technical team to implement Proof-of-Concept (POC) processes.
→Provide clients with individual and group training sessions and ensure training materials are updated and compliant.
→Deliver complete and accurate technical documentation to the implementation team for project execution.
→Identify and communicate potential technical risks that may affect deal closure.
→Adapt to changing project conditions, delays, and unexpected challenges effectively.
→Submit accurate timesheets and maintain required certifications and technical training related to company products.