Key Account Manager, (KAM)

United StatesRemoteFull-timemid

SalesAccount Manager

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Quick Summary

Requirements Summary

Bring at least 5 years of successful strategic key account management experience within pharmaceutical or medical sales.

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SalesAccount Manager

This role is responsible for driving strategic account growth and commercial performance across a complex healthcare territory. You will develop and execute account strategies, build trusted relationships with healthcare providers and executive stakeholders, and help expand access to an innovative specialty treatment. The position combines strategic territory planning, clinical education, account development, and business analysis to support strong patient and commercial outcomes. You will engage with C-suite leaders and stakeholders across integrated delivery networks, hospitals, government facilities, academic centers, and private practices. Success requires strong business acumen, resilience, and the ability to navigate complex healthcare environments while maintaining rigorous compliance standards. This is a field-based role offering significant autonomy, relationship-building opportunities, and cross-functional collaboration.

Develop and execute strategic territory and account plans aligned with business objectives and KPIs, using CRM systems, data analytics, and organizational tools to identify opportunities and improve sales effectiveness.
Build and maintain relationships with C-suite and executive stakeholders across multiple sites, developing accounts into optimized sites of care that support appropriate and continued patient access to the treatment.
Provide comprehensive account support covering product access, healthcare professional education, and application training for providers and staff to help enable appropriate use and patient outcomes.
Establish long-term partnerships with key customers, staff, and national or regional key external experts, serving as a trusted advisor and maintaining strong stakeholder relationships.
Expand influential networks across relevant specialties, including endocrinology, pain management, podiatry, neurology, and related fields, while developing alternative sites of care to address account needs.
Identify and overcome account and territory obstacles with resilience, flexibility, sound prioritization, and a solutions-oriented approach in a fast-paced environment.
Continuously develop clinical and market expertise in pain management, sharing relevant insights with peers and cross-functional partners to strengthen overall team effectiveness.
Contribute to a culture of accountability, transparency, trust, and shared commitment to organizational and territory objectives.
Maintain the highest standards of ethics, integrity, compliance, and professional conduct while ensuring all activities align with applicable regulations, policies, and industry standards.

Requirements

~2 min read

Bring at least 5 years of successful strategic key account management experience within pharmaceutical or medical sales.
Hold a bachelor’s degree from an accredited institution or possess an equivalent combination of relevant education and experience.
Demonstrate a strong track record of delivering sales results through a patient-centric commercial approach.
Have experience promoting specialty or buy-and-bill products across diverse sites of care, including clinics, infusion centers, hospitals, government facilities, or comparable healthcare settings.
Experience in pain management, specialty pharmaceutical launches, or biologics is preferred, along with familiarity with buy-and-bill products, Specialty Pharmacy, and HUB services.
Demonstrate a strong understanding of the needs and priorities of healthcare stakeholders, including key opinion leaders, payors, healthcare providers, and executive decision-makers.
Possess excellent interpersonal, written, verbal, presentation, analytical, and business-planning skills, with the ability to collaborate effectively across diverse stakeholder groups.
Demonstrate adaptability, curiosity, intrinsic motivation, and the ability to embrace changing circumstances and new approaches.
Be comfortable operating in a fast-paced, entrepreneurial environment with a high degree of ownership and accountability.
Be willing and able to travel throughout the assigned territory according to business needs and attend company-sponsored meetings, conferences, and events.
Live and work within the assigned territory and maintain a valid driver’s license with an acceptable driving record.