Payor Partnerships Manager

United StatesRemoteFull-timemid

SalesPartnerships Manager

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Quick Summary

Overview

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Payor Partnerships Manager based in United States.

Technical Tools

SalesPartnerships Manager

This role is responsible for building and managing strategic relationships with health plan partners from implementation through long-term value delivery.
You’ll serve as a trusted client partner, coordinating internal teams to ensure programs meet performance, operational, and contractual objectives.
The position combines account management, healthcare strategy, analytics, project leadership, and growth responsibilities.
You’ll translate partner needs into actionable improvements while helping expand programs across markets, states, and lines of business.
Success requires strong relationship-building skills and the ability to navigate complex healthcare organizations and multidisciplinary teams.
You’ll work in a fully remote environment with regular client interaction and periodic travel for partner meetings.
The role offers an opportunity to contribute to expanding access to evidence-based virtual behavioral healthcare.

Manage multiple health plan partnerships from implementation through ongoing program delivery, ensuring milestones, commitments, and expectations are consistently met.
Serve as the primary day-to-day intermediary between health plan partners and internal teams, representing partner priorities across product, operations, member support, marketing, and clinical functions.
Coordinate program delivery across multidisciplinary teams and maintain accountability for agreed KPIs, timelines, and outcomes.
Develop and maintain strong relationships with health plan stakeholders, building trust and identifying opportunities for greater value and collaboration.
Partner with patient acquisition and marketing teams to execute payer penetration and growth strategies.
Support health plan retention, renewals, and expansion into additional markets, states, and lines of business.
Monitor contract adherence, utilization, financial performance, and other key partnership metrics.
Develop and deliver high-quality client meeting agendas, reports, analytics, presentations, and actionable recommendations.
Analyze program performance to identify opportunities for operational improvement, innovation, and stronger value delivery.
Support contracting conversations by providing subject-matter expertise on program delivery strategy, panel growth, operational customization, and outcome metrics.
Identify partner needs and feedback and translate them into practical recommendations for internal stakeholders.
Manage implementation and account-management processes to position partners for successful program adoption and long-term performance.
Navigate competing priorities and complex organizational structures while maintaining clear communication and accountability across stakeholders.

Requirements

~1 min read

Bachelor’s degree from an accredited institution.
Previous experience in healthcare, with experience working with managed care organizations or health plans strongly preferred.
Experience in mental health or behavioral healthcare is preferred.
Demonstrated ability to manage multiple client relationships and concurrent initiatives with different stakeholders and priorities.
Strong project-management capabilities, including experience coordinating multidisciplinary teams against demanding timelines.
Strong understanding of the U.S. healthcare landscape, particularly payer and provider organizations.
Proven ability to establish trusted relationships and navigate complex organizations with multiple roles, responsibilities, and decision-makers.
Strong analytical skills, with the ability to develop, interpret, and communicate program KPIs and performance insights.
Ability to translate data into actionable recommendations that support operational excellence and client value.
Strong interpersonal, written, and verbal communication skills, including the ability to create polished client-facing reports, agendas, and presentations.
Ability to represent both partner needs and internal priorities thoughtfully and effectively.
Strong organizational skills and attention to detail, with the ability to manage competing priorities independently.
A collaborative, solutions-oriented approach and demonstrated commitment to the mission of improving access to effective care.