Sales Operations Manager

We are seeking an experienced Sales Operations Manager to optimize sales processes, systems, and performance reporting, with a particular focus on Solutions Engineering and Solutions Architecture teams. In this remote role, you will serve as a strategic operational partner to leadership, translating business priorities into scalable workflows, data-driven decisions, and effective planning practices. You will oversee key performance indicators, pipeline engagement, proof-of-concept tracking, capacity planning, and technical-stage reporting. Working closely with Sales, Business Systems, Analytics, Finance, and other cross-functional teams, you will improve operational consistency and support revenue growth. This opportunity is ideal for a proactive professional who thrives in high-growth software environments and enjoys building processes, driving automation, and influencing stakeholders. You will have the autonomy to lead strategic projects and establish repeatable operating practices that support a distributed go-to-market organization.

• At least 4 years of experience in Sales Operations, Revenue Operations, or a related go-to-market operations function.

• Experience working in a high-growth software or SaaS company, preferably in a scaling or fast-paced environment.

• Previous experience supporting Sales Engineering, Solutions Architecture, or another pre-sales technical organization as an operations partner.

• Strong Salesforce expertise, including report and dashboard creation, opportunity management, data quality, and writing requirements for administrators and developers.

• Familiarity with Gong, Opine, or comparable sales engagement, conversation intelligence, and go-to-market tools is an advantage.

• Demonstrated ability to develop KPI frameworks, dashboards, and forecasting inputs for distributed, multi-region teams.

• Experience designing, documenting, and improving scalable operational processes, including capacity planning, proof-of-concept workflows, team assignments, and cross-functional handoffs.

• Strong project management skills, including the ability to develop project plans, business requirements documents, and concise business summaries.

• Proven ability to influence stakeholders across Sales, Solutions Engineering, Product, Finance, Analytics, and Business Systems without direct authority.

• Excellent written and verbal communication skills, with the confidence to collaborate with both technical and business audiences.

• Strong analytical thinking and attention to detail, particularly when working with operational data, reporting accuracy, and performance metrics.

• Ability to work independently, take ownership of complex initiatives, and balance immediate operational needs with long-term scalability.

• A proactive, improvement-oriented mindset, with an interest in automation and building efficient, repeatable processes.

First 90 days — expected milestones:

• First 30 days: Complete onboarding, establish relationships with Solutions Engineering and Solutions Architecture leadership and cross-functional partners, learn key workflows and systems, and identify reporting gaps and quick wins.

• First 60 days: Begin leading projects, become the primary stakeholder for relevant technical sales tools, document existing and new processes, and start improving data quality.

• First 90 days: Establish KPI definitions and recurring reporting with leadership, take ownership of core operational workflows and projects, and build scalable processes for the Sales and go-to-market organization.