Sales Development Representative (LATAM) (Fluent in Spanish)

United States·Clearwatermid

SalesSales Development RepresentativeSales Development Rep

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Quick Summary

Key Responsibilities

Reach out via phone and/or email to cold prospects and get them interested in a KnowBe4 product Develop and execute on a strong prospecting plan of attack,

Requirements Summary

Reach out via phone and/or email to cold prospects and get them interested in a KnowBe4 product Develop and execute on a strong prospecting plan of attack,

Technical Tools

SalesSales Development RepresentativeSales Development Rep

KnowBe4 is the global leader in Human Risk Management, trusted by over 70,000 organizations worldwide to secure their employees and AI agents for over 15 years. We're pioneering a new era of security. AI-powered since 2016. And market-leading since day one.

Our HRM+ combines continuous risk intelligence, advanced technical defenses, and personalized training to help organizations build strong security cultures. We help organizations understand, measure, and reduce human risk across their entire workforce, defending against, deepfakes, and emerging AI-powered threats.

We believe that protecting organizations from cyberthreats and creating a positive environmental impact go hand in hand. True resilience is collective, it requires us to protect our people, our data, and our planet.

The Sales Development Representative will act as pre-sales support and is responsible for reaching out to prospects, qualifying them and passing interested prospects to the sales teams. This position must research potential customers, connect with and educate prospects on our product offerings, and qualify the leads before passing them to the direct sales teams. The primary focus will be to turn leads into qualified opportunities by partnering with marketing and sales to create and execute on program and inbound lead generation campaigns. The individual in this role will be expected to track all relevant information regarding qualification and lead management activity in Salesforce.com.

Responsibilities

~1 min read

→Reach out via phone and/or email to cold prospects and get them interested in a KnowBe4 product
→Develop and execute on a strong prospecting plan of attack,
including email and call scripts
→Gauge the interest of prospects to qualify them as potential customers
→Follow up all IQL (Information qualified leads) by contacting them and getting them interested in a KnowBe4 demo and identify key contacts for the sales team to follow up
→Pass the leads to the Enterprise or SMB sales team depending on the size of the company
→Provide in depth information to the ENT and SMB reps to enable the most qualified and productive demos
→Map global customer accounts identifying key contacts in each region
→Collaborate with sales and marketing team members on strategic sales approach
→Ensure successful follow through of sales cycle by maintaining accurate activity and lead qualification information in Salesforce.com

Requirements

~1 min read

Previous SDR experience
Familiarity with standard concepts, practices and procedures within the IT Security Field a plus
Experience with Gmail and Google Docs
Experience with MS Office
Previous experience selling into LATAM IT markets
Excellent verbal and written communications
Fluent in Spanish
Good computer skills
Friendly phone voice
“Pleasantly persistent” as it can take multiple tries to reach a prospect
Ability to leave a message and sound interested
Must be highly organized and results-oriented

What We Offer

~1 min read

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

No recruitment agencies, please.