Sales Order Specialist - CONTRACTOR

United States·Maconmid

SalesAccount Executive

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Quick Summary

Requirements Summary

Liaise with necessary teams (e.g. sales, production, logistics) to ensure orders are accurately submitted and fulfilled on time. Detect, address,

Technical Tools

SalesAccount Executive

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.

As the Sales Order Specialist - CONTRACTOR, you will:

Receive, review, and process customer orders accurately and efficiently, and ensure orders follow company specifications and requirements.
Verify order details, including product specifications, quantities, and delivery dates.

Liaise with necessary teams (e.g. sales, production, logistics) to ensure orders are accurately submitted and fulfilled on time.
Detect, address, and resolve any order-related issues or discrepancies promptly.
Provide regular updates to customers and internal stakeholders on order status and any potential delays.

Assist in the preparation and execution of the S&OP process, including data collection and analysis.
Collaborate with the S&OP team to align supply and demand forecasts with actual orders.
Participate in S&OP meetings and contribute to discussions on inventory management, production planning, and demand forecasting.

Maintain accurate and up-to-date records of customer orders, inventory levels, and delivery schedules.
Generate and analyze reports to monitor order trends, identify potential issues, and support decision-making.

Qualifications

Required:

Associate’s degree or equivalent 1+ year experience in OEM supply chain.
1+ year experience in managing order and shipment processes through ERP systems, or in S&OP, Demand Planning, or Order Desk functions.
Proficient in Microsoft Office (Outlook, Excel, Word, PowerPoint) and experience of managing ERP systems or other logistic/inventory management systems.
Firm understanding of S&OP processes and principles.
Excellent written/verbal communication and interpersonal skills.
Strong organization and problem-solving skills with attention to details.
Ability to work both independently and as part of a team in a fast-paced work environment, supporting after-hour requests from various stakeholders located across different time zones to make on-time delivery.

Nice to Have

~1 min read

Experience in manufacturing environments & OEM supply chain roles (S&OP, Demand Planning, Supply Planning)
Bilingual in both English & Korean or English & Spanish

What We Offer

~2 min read

✓No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.

✓Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.

✓Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.

✓Performance based Short-Term Incentives (varies by role).

✓Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.

✓Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.

✓Group Rate Life and Disability Insurance.

✓Eligible for the relevant benefit programs offered through our partner agencies.