Inside Sales Representative (Rochester, NY)

Customer Service: Greet and assist walk-in and call-in customers, providing expert product recommendations and technical solutions

Order Management: Process sales orders, quotes, returns, and special orders accurately using our point-of-sale (POS) system

Account Growth: Maintain and build relationships with existing accounts while identifying new sales opportunities through proactive follow-ups 

Product Expertise: Showcase and sell top-tier, industry-leading brands, serving as the resident expert on premium gear

Team Collaboration: Coordinate with inventory, warehouse, and outside sales teams to ensure timely order fulfillment and customer satisfaction