Food and Beverage Attendant-Pool Bar (Fixed Term)

You’re a food and beverage enthusiast who really enjoys making others feel at home. When you work with us, you'll get to entertain and meet people from all over the world as you build your experience.  Join us and grow through opportunities to explore the business, opening yourself to various career options. No matter your path, we’ll make sure you feel right at home. 

Serve food courses and alcoholic beverages to guests in the pool area tables and sun lounges, and clear the tables and sun lounges once customers have finished eating/drinking.  Answer questions on menu selections. Communicate with the kitchen regardingmenu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transactions in MICROS system at the time of order. Check-in with guests to ensure satisfaction with each food course and/or beverage. Maintain cleanliness of work areas, china, glass, etc., throughout the day including the bar, the tables, and sun lounges around the pool. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate checks to guests and process payments. Collect unused towels from the sun lounges and around the pool. Re-stock towel towers and take soiled towels to the laundry.  

• →Ensure efficient, friendly, and professional service is provided to all guests 

• →Warmly welcome & serve our guests 

• →Be an expert on the hotel, know it inside and out to ensure our guests receive a dynamic service experience 

• →Meet & connect with our guests and give them an experience beyond their expectations 

• →Assisting all guests with menu, dietary requirements, and recommendations 

• →Ensuring accuracy with requests, orders, and service delivery 

• →Use of POS system 

• →Stock ice, glassware, and paper supplies.  

• →Ensuring all service areas are immaculate 

• →Promoting safety and supporting WHS practices 

• Previous experience in food & beverage service is a big plus 

• Responsible Service of Alcohol Competency Card (RSA) 

• Has a positive, can-do attitude 

• Enjoys working in a fast-paced environment 

• Barista skills advantageous 

• Beverage knowledge desirable 

• Flexible availability, including weekends and public holidays