Access Training Coordinator - Patient Contact Center

Required - High School diploma or equivalent

Preferred - Bachelors' Degree in Business Administration or related field

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users.  If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.

• Must have computer skills and dexterity required for data entry and retrieval of job required information. Must be proficient with Windows-style applications and keyboard.
• Proficiency in Microsoft Office Suite applications and programs.
• Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals.
• Ability to work Independently, multi-task and prioritize in a fast-paced environment.
• Must possess skills to be energetic, love challenges, display confidence, adaptability, remain pleasant, diplomatic and objective, stable and have a positive working attitude
• Strong team management skills
• Strong interpersonal skills

• Organizes, develops, and updates training materials 
• Obtains training from clinical and operational personnel to ensure that the department is educating staff with the most current access and scheduling practices                                                                        
• Implements and presents training programs and evaluates programs effectiveness 
• Tracks departmental training via internal reporting tools
• Trains staff on proper usage of equipment and computer programs or applications
• Collaborates with training team, other departments, and leadership to ensure success
• Other related duties as required

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.