Sales Development Representative - German Speaking

• Generate sales leads; Assist with sales prospecting on the phone to schedule appointments for Account Executives in their region.
• Implement lead generation programs as they are developed by the Restaurant Marketing team.
• Craft and distribute sales messages to restaurant prospects using traditional mailings and targeted email marketing.
• Provide general sales support to sales teams; Ensure lead hand-offs to Account Executives are successful and exceed customer expectations. Respond to requests from prospects for additional product information
• Keep management advised of all activity, including timely preparation of reports
• Some travel is required for training, market research and sales initiatives, as well as organizing, preparing for and attending regional trade shows.

• Speak fluent German to a native level proficiency. (Italian language skills are highly desirable too, but not essential for the role). 
• Successful telesales or call-center track record with a track record of exceeding objectives.
• You are Customer First with an ability to nurture trust and confidence with customers
• You understand and are capable of resolving current and future business needs - many times you go above and beyond by supervising customer happiness
• You continuously look for opportunities to improve service, follows through, solicits and applies feedback, and builds/maintains positive relations
• You thrive on collaboration and partnership by demonstrating a dedication to team goals thru attitude, contribution, & collaboration
• Your willingness to participate in a team shines through information sharing, openness to others' views, and accountability for own actions
• Putting the success of team above own interest
• Creativity and Innovation are strong skills you possess through developing approaches & ideas to achieve goals, tackle problems, improve performance
• Receptive to new insights, methods, technologies - comfortable taking calculated risks to accomplish goals, meet challenges, and question conventional methods.
• Grow with continuous improvement - Pursuing training & development while striving to continuously build knowledge, skills & abilities
• Seeks & applies feedback to improve performance, demonstrates urgency/persistence, continually seeks to improve processes/products/services.

At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.

We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.

If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.

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