Panopto9mo ago

USD 110000–120000/yr

Join Our Talent Community: Senior Strategic Account Manager, Corporate

United StatesRemoteFull-Time (FTE)senior

SalesAccount Manager

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Quick Summary

Overview

Company Overview: At Panopto, we are the most customer-centric learning technology company in the world. As the leader in visual and audio-based learning,

Technical Tools

SalesAccount Manager

At Panopto, we are the most customer-centric learning technology company in the world. As the leader in visual and audio-based learning, we empower organizations to share knowledge effortlessly in a capture and post-capture world. We don’t just build software; we obsess over our users’ goals to deliver solutions that truly matter. Our mission is simple: to attract the brightest talent, people like you, to Elevate the Craft and do the most impactful work of your career.

About This Opportunity:

We are always on the lookout for exceptional talent to join our team! While we may not have an immediate opening for this role, we are proactively building a pool of talented professionals for upcoming opportunities. We’re excited to connect with passionate, results-driven individuals for Senior Strategic Account Manager, Corporate future opportunities. If this sounds like you, we’d love to hear from you!

Grow Your Career as a Senior Strategic Account Manager, Corporate at Panopto! Are you a highly accomplished and strategically-minded Senior Strategic Account Manager looking to make a real impact on our customers? As a Senior Strategic Account Manager, you will play a pivotal role establishing and expanding enduring partnerships with our most strategic commercial and enterprise clients, predominantly those leveraging our cutting-edge Learning Management Systems (LMS) and/or Video Content Management Systems (VCMS).

You will serve as a trusted advisor to executive leadership within these organizations, deeply comprehending their institutional priorities, evolving challenges, and long-term strategic objectives. Your core purpose will be to architect and execute comprehensive strategic engagement plans that not only maximize the value our customers receive from our solutions but also drive significant, sustainable revenue growth for Panopto. This role demands a proactive, visionary pioneer with an exceptional track record of exceeding client expectations, accelerating account expansion, and fostering synergistic collaboration across all levels of our organization.

If you thrive in a fast-paced environment, have a passion for creating value for customers, and excel at building relationships, this role may be your opportunity to fuel your success. You'll work with a dynamic team, evolve your skills, and contribute to a company that values innovation and customer success.

In this role, you will

Strategic Account Management: Develop and execute comprehensive strategic account plans for assigned clients, focusing on achieving client goals and driving revenue growth for Panopto.

Relationship Building: Cultivate and maintain robust, long-term strategic relationships with key C-suite and executive stakeholders (e.g., CTO, CIOs,) within client institutions. Establish and maintain influential, long-term relationships with other key stakeholders, including executive leadership, IT departments, and operational staff.

Organizational Alignment & Value Realization: Proactively discern clients' overarching strategies, challenges, and priorities. Expertly articulate and position Panopto's LMS and/or VCMS solutions as critical enablers for achieving their operational, and financial objectives.

Revenue Acceleration & Growth: Identify, qualify, and lead high-impact opportunities for significant upsell and cross-sell of Panopto's products and services, consistently exceeding ambitious revenue targets. This includes negotiating complex, high-value contracts.

Cross-Functional Collaboration: Engage with internal teams, orchestrating seamless collaboration with Panopto's executive leadership, Product Development, Marketing, Sales, and Customer Success teams to ensure exceptional customer experiences and the successful realization of strategic initiatives.

Performance Monitoring & Reporting: Track and analyze key account performance metrics, providing regular reports and insights to both clients and internal management. Identify areas for improvement and proactively implement solutions.

Complex Problem Solving & Advocacy: Serve as the ultimate escalation point for complex customer challenges, demonstrating an unwavering commitment to understanding, resolving, and advocating for client needs with speed and efficacy.

Thought Leadership & Market Intelligence: Maintain a profound understanding of industry landscapes, including emergent trends, policy shifts, competitive dynamics, and technological advancements within the LMS and VCMS sectors. Leverage this expertise to guide customer strategies and inform Panopto's product roadmap.

Enterprise-Level Negotiations: Lead and successfully close complex enterprise-level renewal agreements and expansion proposals, demonstrating superior negotiation and presentation skills.

Mentorship: Provide high-level guidance and mentorship to less experienced team members, fostering a culture of excellence in strategic account management.

Bachelor's degree in Business Administration, Marketing, Sales, SaaS Technology, or a related field. MBA or Master's degree is highly preferred.

Minimum of 7 years of progressive experience in strategic account management or enterprise sales, with a proven track record of securing and expanding multi-million dollar accounts.

Extensive, hands-on experience working with and influencing executive-level stakeholders utilizing complex Learning Management Systems (LMS) and/or Video Content Management Systems (VCMS).

Exceptional executive presence and highly developed communication, negotiation, and presentation skills, with the ability to articulate complex technical and business concepts to diverse audiences, including C-suite executives.

Exceptional strategic thinking, financial acumen, and analytical capabilities, with a proven ability to develop and execute comprehensive account plans that drive significant business outcomes within existing accounts.

Proficiency with advanced CRM (e.g., Salesforce Enterprise Edition) and Customer Success platforms, along not be limited to forecasting and strategic planning tools.

Possess a profound understanding of the unique operational, financial and policy-related dynamics within large organizations, paired with a results-driven, entrepreneurial mindset focused relentlessly on exceeding targets and delivering tangible value. Demonstrating the ability to thrive independently in fast-paced, dynamic environments while fostering collaborative success across internal teams.

Prior experience in a Forward-thinking role within an LMS or VCMS provider.

Documented success in navigating complex procurement processes within commercial and enterprise organizations.

Location & Eligibility

Where is the job

United States

Remote within one country

Who can apply

Listed under

United States

Listing Details

Posted: July 16, 2025
First seen: March 26, 2026
Last seen: May 5, 2026

Posting Health

Days active: 40
Repost count: 0
Trust Level: 51%
Scored at: May 6, 2026

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Panopto

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Panopto is a leading video management solution provider, specializing in secure video capture and management for educational institutions and businesses.

Employees

125

Founded

2007

Domain

panopto.com

Jobs

View 15 jobs

View company profile

Salary

USD 110000–120000

per year