Partnerships Manager

 

Travel is not just about the destination; it's about every memory made along the way. We are dedicated to shaping the future of travel by partnering with 250+ airline, hospitality, cruise, passenger rail, and financial services companies to create new, meaningful revenue streams through incredible customer experiences. Rooted in our core values of being ambitious, innovative, and collaborative, we are driven to continuously raise the bar, exceed expectations, and bring out the best in everyone, fostering a culture where we believe we are better together, working towards an extraordinary future in travel. Come help us transform everyday travel into extraordinary experiences.

 

 

 

 

Reporting to the Senior Manager, Partnerships, the Partnerships Manager, will:

 

• Work with our partners to establish annual financial targets and design plans for exceeding them

• Assist in the execution of marketing campaigns across all products and become the partners’ “trusted advisor”

• Work closely with internal teams across the organization to continuously inform and evolve partner strategic plans in accordance with corporate goals

• Proactively manage a pipeline of new product opportunities that strategically align with the objectives of our partners

• Coordinate and lead status calls with large key partners to review key milestones, active projects, new business opportunities and outstanding issues

• Prepare partner reports and presentations that summarize historical performance, draw out insights and inform future planning

• Collaborating with both Marketing and other departments (Business Development, Relationship Management, Product, IT Development) in order to influence, enhance and communicate product launches, marketing campaigns and new Partner opportunities while ensuring alignment with business objectives.

• Drive the health of our partnerships by owning day-to-day operations, providing swift issue resolution and tactical execution to support the needs of our daily partner contacts.

• Some limited travel may be required 

General Knowledge

• Excellent communication (written and oral) and presentation skills

• Proven ability to cross-sell and up-sell new opportunities

• Ability to manage multiple high priority tasks in a fast-paced environment

• Strong project management, group (cross-functional) collaboration, attention-to-detail, organizational skills and ability to be self-reliant and driven to achieve goals

• Excellent analytical skills required to analyze data and provide insights

• Strong computer skills including MS Office Suite (particularly Excel and PowerPoint)

Accreditations, Certifications, Designations

• Minimum 3 years of account management experience 

• Post-Secondary degree or applicable work experience

• Loyalty experience is preferred

 

 

🏦 RRSP/401(k) Matching 

🏥 Comprehensive Health Plans 

📅 Flexible Paid Time Off

✈️ Travel Experience Credit 

🧘 Annual Wellness Credit 

🥗 Team Events

💻 Commuter Credit 

🌅 Work From Anywhere Program

🍼 Parental Leave Top Up 

🌍 Adventure Pass