Learning & Development Lead

Our Learning & Development team plays a key role in building a future-ready workforce. As the Learning & Development Lead, you will shape and drive our technical learning strategy, with a focus on developing AI fluency, digital capabilities, role-specific specialist competencies and continuous learning. You will partner with business leaders as well asPeople and leadership teams to strategise and align capability development with evolving business and workforce needs, our talent and AI priorities. The role is key to ensuring our people are equipped with the skills needed to succeed now and in the future.

• Lead the design and implementation of the L&D technical roadmap with focus on building organizational AI fluency and future-ready capabilities to support Line of Service (LoS) and business objectives.
• Conduct skills gap assessments, working with stakeholders to translate current and future talent requirements into clear learning priorities.
• Lead the design and mapping of mid-term workforce planning based on firmwide skills level and the development roadmap required, and how this can supplement talent acquisition strategies.
• Develop and implement the technical competency framework in alignment with the firmwide skills framework to strengthen organizational capability and AI literacy.

• Lead the design and delivery of blended, digital and leadership development programmes that build critical capabilities and equip the workforce with the skills required to meet evolving business and talent demands
• Foster a culture of continuous, AI-augmented learning and translate emerging AI applications and professional services trends into scalable learning solutions that strengthen organizational and business capabilities.
• Provide strategic oversight of AI-powered learning platforms, LMS and learning analytics to enhance user learning experience and generate actionable insights.
• Identify emerging learning approaches, technologies and workforce needs, and translating them into innovative, scalable experiences that strengthen organizational readiness for the future.

• Work closely with Senior Management, People and leadership teams and Human Capital Council group to enable a holistic approach to people and skills development.
• Oversee L&D budgets and external learning partners to ensure resources and solutions deliver value and align with organizational priorities.
• Establish success metrics and evaluation frameworks to measure learning effectiveness, track capability outcomes, and demonstrate the business impact and return on investment (ROI) of learning and development initiatives

• 10–15 years of demonstrated L&D experience, with at least 5 years in leadership capacity.
• Master’s-level qualification with certification or specialization in Instructional Design, Learning Design, Education or a related discipline.
• Proven experience developing and executing L&D strategies, competency frameworks and capability-building programs.
• Demonstrated experience leading digital upskilling, learning transformation, or organizational capability programs.
• Experience with modern learning technologies, including LMS, AI-enabled learning solutions and learning analytics platforms
• Strong understanding of AI applications and emerging technology trends, ideally within professional services or a similar knowledge-based environment.
• Strong stakeholder management and influencing skills, with the ability to partner effectively with senior business and People leaders.
• Strong analytical mindset with experience assessing learning effectiveness, impact, and ROI.
• Passion for developing people and building an innovative, continuous, and future-ready learning culture.