Account Executive

ResQ is an all-in-one facilities 🛠️ management platform built for fast-growing facilities and trades businesses. Thousands of service companies trust ResQ to streamline their repair and maintenance operations while enhancing profitability.

Our mission to "create economic empowerment for the service industry" drives everything we do. We are deeply committed to supporting local trades and facilities - the vital backbone of our communities. These unsung heroes pour years of grit, sweat, and sacrifice into building their companies, often facing significant challenges.

Many local service businesses face intense competition from larger corporations equipped with substantial resources and market advantages. ResQ is changing that by providing local businesses with intelligent, AI-powered tools that enable these businesses to operate more efficiently, intelligently, and profitably. We believe that when local service businesses succeed, entire communities 🫶 thrive. That’s why ResQ is dedicated to empowering the individuals who keep our world running smoothly.

Keep reading to learn more about the problem we are solving for our customers!

Hello 👋 Future ResQer!

ResQ is looking for an Account Executive to help launch a new commercial services line focused on repair, maintenance, and service solutions for multi-site commercial facilities. This is an early opportunity to help build the go-to-market strategy, generate new revenue, and establish long term customer relationships while helping define how we win in the market.

We understand that joining a team is one of the most important choices you make, and adding a team member is one of the most important choices we’ll make. We want you to get to know us, and we want to understand how you approach problems, learn, and what motivates you.

We thrive on transparency, and we know Sales requires a certain level of interest, resilience, and discipline. Below are some questions to ask yourself to help you decide if this role is right for you at this specific time (and if not, let’s connect later).

• Being one of the first sales reps to launch a new vertical and help build the playbook.

• Introducing commercial businesses to a better way to service and maintain their facilities.

• Speaking with operators and facilities teams to solve real operational problems.

• Hearing more no’s than yes’s but staying motivated to build something from the ground up.

• Owning your territory and building long term customer relationships.

As an Account Executive you own a highly outbound, market-facing role focused on generating and closing new business while helping shape the sales playbook.

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• Experience selling commercial service agreements, preventive maintenance programs, or recurring service contracts.

• Experience in one or more of the following industries: HVAC, refrigeration, electrical, plumbing, foodservice equipment, commercial kitchen service, or facilities maintenance.

• Experience with in person field selling in a local or regional market.

• Familiarity with restaurant, hospitality, retail, healthcare, education, or other multi location service environments.

• Exposure to Josh Braun’s Sales Academy or other modern outbound sales methodologies.
  
  

• A self-starter: You wake up, form a plan, and get going!

• Practice Extreme Ownership - including exhibiting a bias for action, a deep desire to understand all parts of our business, including our customers, and partners; taking risks, adapting and learning till you succeed; a mindset to persevere!

• Be open to feedback; listen, learn, and iterate. We’re all One Team!

• Live and breathe a customer-first mindset, one that cares deeply about the customer experience and sets new standards for service
  
  

We are a mission-driven team and have a big vision to revolutionize the service industry. While on that journey, we recognize that building a startup is very hard. Turning vision into reality in a fast-growing environment takes superhuman efforts and is often one of the most difficult, yet rewarding, things one can do.

We do our best to ensure transparency during all stages of the interview process but we realize it's a lot of information 📚 to take in at once so we wanted to centralize everything to make it easier for you to navigate through. We have created a Talent Notion page which will help you learn more about us during the recruitment process.

ResQ strongly believes that diversity of experience, perspectives, and background will result in a better environment for our employees and a better product for our users. ResQ is an equal opportunity employer. We do not discriminate against applicants based on race, colour, religion, sex, national origin, or disability, or any other status or condition protected by Ontario or local law. ResQ is committed to workplace diversity and will provide accommodation to applicants with disabilities throughout the hiring process.

Not Sure You Meet all the Requirements? We know the confidence gap can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you!