Senior Solutions Consultant (Enterprise Retail)

We’re seeking a Senior Solutions Consultant dedicated to ShelfView, Scandit’s AI-powered shelf intelligence platform.

ShelfView uses smart devices, fixed cameras, and autonomous robotics to capture and analyze real-world shelf conditions, giving retailers actionable insights to unlock incremental revenue and improve operational efficiency. Ensuring strong on-shelf availability (OSA) remains a major challenge for grocery retailers, with out-of-stocks costing U.S. retailers up to $82B in lost sales annually. With ShelfView, retailers gain store-level visibility to prevent low- and out-of-stock situations, improve reordering and forecasting, strengthen inventory accuracy, and ultimately maximize sales.

As a Solutions Consultant for ShelfView, you will develop deep expertise in the solution, its technology, market landscape, customer value, and how it drives measurable outcomes. Partnering closely with the Account Executive (AE), you will uncover customer needs, design practical solutions, and build compelling value propositions. You’ll bring these to life through presentations, RFx responses, proposals, and technical demonstrations, delivered remotely, via recorded video, or in person.

You’ll play a critical role in technical selling, planning, and executing programs with some of the world’s largest grocers and retailers. Working cross-functionally with Sales, Customer Success, Product, Engineering, and Strategic Accounts, you’ll help deliver value-driven outcomes and ensure a smooth handoff from initial onboarding to the Customer Success Manager.

• Engage with prospects to understand their business processes, pain points, and goals.
• Identify and present to prospects and customers how our ShelfView solution can improve current business processes and make store operations more efficient.
• Deliver compelling product & solution demos focused on customer-specific use cases.
• Ensure that the sales teams are accurately and suitably supported, resulting in successfully closed deals.
• Handle technical deep-dives and detailed Q&A sessions.
• Provide day-to-day solution expertise during the sales process, including directly interfacing with the sales team and potential customers.
• Collaborate with sales and product teams to respond to RFPs and RFIs.
• Help in crafting technical and functional sections of proposals.
• Influence our product strategy by clearly translating feedback from customers and prospects into actionable insights and partnering with Product and Engineering to share and deliver new capabilities. 
• Work closely with product, engineering, and customer success managers to support the successful delivery and adoption of customer solutions. 
• Act as a trusted advisor to clients on best practices and solution capabilities.
• Influence decision-makers and build relationships with technical and business stakeholders.

• 5+ years of experience in a presales, technical consulting, or solutions role with strong relationship-building skills.
• Experience working with enterprise retail clients, especially in grocery.
• Advanced written and verbal communication skills, including presentations and proposals for both business and technical audiences.
• Strong project management skills: planning, risk mitigation, timelines, stakeholder management.
• Analytical mindset; comfortable working with data and generating insights.
• Solid understanding of IT architectures.
• An understanding of the mobile ecosystem and enterprises is desirable.
• A degree in Computer Science, Engineering, or an equivalent field is preferred.
• Able and willing to travel extensively, including frequent customer visits.
• Location: USA - East Coast (Remote) (40%+ travel required across NA)