Sales Development Representative I | Public Sector - Federal

• Prospect into U.S. federal agencies to identify compliance and records management needs.

• Generate Discovery Meetings and Sales Accepted Opportunities (SAOs) for Federal Account Executives.

• Educate prospects on Smarsh’s archiving, supervision, and digital communications governance solutions.

• Execute multi-channel outreach across phone, email, and professional social platforms.

• Qualify inbound leads and strategically target outbound federal accounts.

• Research accounts and tailor messaging based on mission, regulatory drivers, and agency mandates.

• Maintain accurate activity, notes, and opportunity data in Salesforce.

• Assist with support requests and case creation for Customer Success Managers when needed to ensure timely customer follow-up.

• Partner closely with Federal AEs, Marketing, and SDR leadership on targeted campaigns and account-based motions.

• Travel occasionally for federal industry events, conferences, and field engagement.