Account Manager

Ogilvy Social.Lab (OSL) is a full-service advertising agency headquartered in Brussels’ WPP Campus. As part of the international Ogilvy network, our operations span four continents with over 15 nationalities on the 130-strong team working in our offices – our mindset is borderless.

We proudly collaborate with prominent international and regional clients, including Unilever, Absolut, Mondelez, Ford, IKEA, Vans, EU and Belgian institutions, fueling their success internationally.

Entrepreneurship pulses through our veins, embodying our name with a "lab” mentality. We constantly innovate and experiment, staying in sync with the ever-evolving digital media landscape we specialize in.

We’re looking for an experienced and driven Account Manager to nurture and develop on of our most loved and established brands.

• Under the supervision of an Account Director, you’ll lead your clients’ projects and be responsible for their daily management.
• You coordinate various 360 projects from briefing to delivery, including budget follow-up and planning.
• You ensure that the creative team, traffic manager, production, and media are aligned throughout the project, to meet deadlines and coordinate workflow.
• You are responsible for overcoming any difficulties and finding solutions during the project while keeping your Account Director and team informed throughout.
• You build strong relationships and foster good team spirit with both clients and members of the agency to bring great ideas and creative work to life.

• You have a thorough understanding of the client’s business and the major trends shaping their market.
• You are the client’s main point of contact.
• You build relationships with clients based on trust and a mutual understanding.

• You are the creative team’s main contact, providing direction on creative briefs, generating enthusiasm, and earning their trust.
• You master a range of presentation techniques to inspire the client and sell creative work.

• You manage the agency’s billing system and are responsible for invoicing, issuing POs, etc.
• You have an understanding of the financial forecast/overview of your clients.
• You keep a clear overview of all income, costs, and expenses and track media spent (if any).

• You have a thorough working knowledge of all agency systems: plan briefings, reviews, follow planning procedures, etc.
• You are ultimately responsible for ensuring work is produced efficiently, on time, and within budget.
• Interagency coordination between our agencies and agencies located in other countries, particularly the UK, would be beneficial.
• You will work in close collaboration with your Business Director, who will set in place a structured way of working.

• 4-6 years of experience with experience in social-focused campaigns and content production.
• Native in Dutch, with proficiency in French and English.
• Comfortable in growing senior client relationships and business.
• Skillful project management – expert in scoping and delivering projects on time and on budget.
• Proven experience in managing team members.
• Enthusiastic team player. Curious and keen to grow & learn. Flexible and open to working in an agile environment. Hands-on.

• Full-time opportunity in an ever-growing, trendsetting advertising agency based in the greenest building in Brussels – the new WPP Campus.  
• Work alongside a team of diverse and people-focused individuals, on impactful projects and with an array of local, regional, and global clients.  
• We are committed to keeping our environmental footprint low and ensuring that our work is ethical. 
• We thrive on transparency – Our words and promises produce actions.  
• Attractive package and benefits
• Strong flexibility plan
• Continuous training opportunities
• As part of Ogilvy Social. Lab, you will be provided with continuous opportunities to grow through training and career conversations while doing strong work that works.