Solutions Engineer - NA

Enterprise AI is moving from pilots to production, and the constraint is no longer the model — it's the data. Agents are only as good as what they can sense, trust, and act on in the moment, and real-time, event-driven data is becoming the foundation every serious AI system runs on.  

Solace is the leading platform for the enterprise AI era. Established enterprises worldwide — including RBC Capital Markets, Bosch, Heineken, PSA Singapore, United Airlines, Schwarz Group, and hundreds more — have built their business around Solace to enable intelligent, real-time experiences, modernize their application and integration landscape, and create seamless digital journeys for their customers, partners, and employees. 

So, the next time you drive a car, order furniture online, fly in a plane, check your bank balance on your phone, your positive experience could be a direct result of our technology—and your hard work! 

Overview

This position is for a Solution Engineer to own technical relationships with customers and prospects, which may involve evangelizing on a day-to-day basis in the integration space to a wide array of audiences, from C levels to developers. Systems Engineers also drive and own Proof of Concepts with prospects for identified sales opportunities and helps customers and prospects familiarize with Solace technology from conceptual to hands-on levels.

This position will require travel based on customer needs, and sometimes globally. The individual will work closely with the sales team to support customers on a technical level, run customer presentations, customer trials, customer integration/architecture and help in the development of new accounts. 

What You’ll Bring to the Role

• At least 5-10 years’ experience in technology/presales/technical strategy consulting roles in the integration space.
  
• Ability to work without sponsorship required.

It Would Be Great If You Also Have

• Ability to articulate technical concepts and solutions to various audiences, from CTOs/CIOs to Developers, evangelizing modern concepts to help transform traditional solutions, especially in the integration and digital domains.
• Solid presentation and white-boarding skills. This role is customer facing so the successful candidate must have solid presentation and communication skills and be ready to take on the challenges of a fast-moving, fast growing, and dynamic environment. Stakeholder engagement, as well as technical leadership team handholding, would be required. Presales experience would be an asset.
• Messaging Middleware/Integration – Understanding of the application middleware space. Technical knowledge of messaging products such as IBM MQ, TIBCO EMS/RV and/or Open Source messaging such as Rabbit, ActiveMQ etc. would be beneficial to the role. An understanding of SOA and JMS are essential and working knowledge of AMQP, REST, JavaScript, MQTT would all be assets.
• Enterprise Integration Patterns and Solution architecture experience would be an asset.  Knowledge of Digital patterns, application lifecycle management, continuous integration.
• Domain knowledge (from a systems integration perspective) of FSI / Telecommunications / Transportation / Insurance / Manufacturing would be very useful.
• Application Integration with Java, JavaScript, ESB/API tools and/or C++/C 
• Experience with software development in either Java or C++/C, SDKs and API integration.
• Working experience with Technologies such as Docker, Kubernetes, PaaS platforms.
• Overall industry knowledge about Cloud, IoT, Big Data, Digital, networking and other topical technology domains would be beneficial.

Why You’ll Want to Join Us at Solace

• We have an awesome team! You’ll get to work with some of the smartest individuals in the business
• We believe in work-life balance and believe it’s important to love what you do
• We have adopted a hybrid work model to create an inclusive working environment for everyone
• Our training programs are top-notch (LinkedIn Learning, Mentorship program, Solace Academy)
• We like to brag about our stellar customer lineup!
• We are social – we like to keep things simple and fun!
• We are one of the top-ranked employers on Glassdoor
• We have a sense of humour and make cool videos on cool topics like MITT and this!

We understand that experience takes on various shapes and sizes. Not sure you meet all the requirements? We still want to hear from you! Your unique experience could be exactly what we are looking for.

At Solace, we believe that diversity and inclusion drive innovation and growth, both in business and in life. We strive to create an enriching and safe workplace where you can be who you are. If you want to do the best work of your career and feel supported every step of the way, we encourage you to join us!

Accommodations are available upon request for anyone taking part in the hiring process. Let us know how we can help! We thank all candidates for their interest, however, only those selected to continue in the selection process will be contacted.

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