Splend13d ago

Sales Consultant

Australia·MelbourneFull-Timemid

SalesAccount ExecutivePre-Sales Consultant

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Quick Summary

Overview

About us At Splend, we’re on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on Rideshare, we provide our customers straight forward,

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SalesAccount ExecutivePre-Sales Consultant

About us

At Splend, we’re on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on Rideshare, we provide our customers straight forward, no strings attached access to vehicle ownership. 

But we aren’t just about vehicle ownership; We are also fast-tracking the transition to green mobility, and we are leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles.

About the role

We’re looking for a confident, customer-focused Sales Consultant to join our team based in our Melbourne Hub. This phone-based position will see you help customers choose the right vehicle subscription for rideshare driving. No cold calling — just real conversations and warm enquiries every day.

Reporting to the Sales Team Leader, the Sales Consultant is a key business contributor whose primary role is to drive business growth via a customer and solution focused approach. This role will be responsible for handling sales enquiries and educating customers over the phone on Splends unique industry leading products and benefits, and progressing potential customers through the sales pipeline from enquiry to subscription.

Educate customers across our product suite and service offering and Splends points of difference.

Use a consultative selling approach to understand customer needs and to recommend appropriate products.

Manage an end-to-end sales pipeline, guiding customers through the full sales cycle from initial engagement to close.

Educate customers on the benefits and potential earning and lifestyle that on-demand driving can offer and how we can support their journey.

Help customers new to rideshare by booking them into our Splend Assist program and communicate the required documents to bring with them.

Work closely with the operation and depot teams to ensure we are maximising all sales potentials and placing focus on specific products where required to meet stock demands and business goals.

Maintain a high level of customer service in line with Splends values and passion for our customers.

Minimum 1 year of proven sales experience in a formal sales environment.

Automotive sales experience is highly regarded (but not essential).

Demonstrated ability to confidently identify customer needs and clearly articulate and sell the key benefits of a product or service.

Proven track record of confidently closing sales deals and successfully upselling to maximise customer value.

Experience working in a high-volume sales environment (50–60 calls per day).

Strong pipeline management capabilities with the ability to effectively manage leads and follow-ups.

Experience using CRM systems to manage customer interactions, track opportunities, and maintain accurate records.

Be a highly effective communicator with the ability to work in a team and build rapport with customers from a variety of cultural backgrounds.

Basic negotiation skills

Excellent time management skills

Eager to learn, grow and develop in a high growth scale up environment.