(English C1) Technical Support Consultant, VPS & Trading (Global, remote)
OtherCustomer SuccessTechnical SupportTechnical Support Consultant
5 views0 saves0 applied
Quick Summary
Overview
Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard,
Technical Tools
OtherCustomer SuccessTechnical SupportTechnical Support Consultant
Responsibilities
~1 min read- →Deliver outstanding technical support via emails and chats;
- →Build strong and lasting customer relationships;
- →Keep up with evolving tools and technology;
- →Handle sensitive customer data with care and security;
- →Apply the latest and greatest customer happiness practices;
- →Maintain deep understanding of client solutions and meet KPI;
- →Communicate with developers and cross-functional specialists.
Requirements
~1 min read- Excellent English communication skills (at least C1 level);
- Experience in a technical support role;
- Experience with VPS setup and management;
- Strong understanding of Windows Server administration;
- Familiarity with trading platforms such as TradingView, TradeStation, and NinjaTrader;
- Strong analytical thinking and research skills;
- Positive, proactive and responsible attitude;
- Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).
Nice to Have
~1 min read- CRM systems expertise.
What We Offer
~2 min read✓Flexible schedule;
✓Opportunity to cooperate fully remotely;
✓Inclusive international environment;
✓Compensation in USD;
✓Rewards for referring friends;
✓Balance between project workload and personal time, but also – internal health policy;
✓Responsive leadership interested in your development and long-lasting cooperation;
✓Greenhouse conditions for self-development;
✓A culture built on trust, with no time-tracking requirements.
Location & Eligibility
Where is the job
Podgorica, Montenegro
Remote within one country
About this job
- Posted
- 39 days ago
Listing Details
- Posted
- September 29, 2026
- First seen
- September 29, 2026
- Last seen
- November 7, 2026
Posting Health
- Days active
- 38
- Repost count
- 1
- Trust Level
- 38%
- Scored at
- November 7, 2026
Signal breakdown
freshnesssource trustcontent trustemployer trust
SupportYourApp has become an industry leader for premium outsourced support services.
View company profileExternal application
4 other jobs at
View all →Similar Technical Support jobs
View all →
Browse Similar Jobs
Customer Success Manager2.3kCustomer Experience986Customer Experience Manager487Implementation Consultant308Implementation Specialist305Customer Success Specialist183Onboarding Manager116Enterprise Customer Success Manager113Partner Success Manager97Customer Onboarding Specialist74Strategic Customer Success Manager63Adoption Specialist45Renewals Manager43Technical Customer Success Manager35Renewals Specialist33Client Success Manager32Client Enablement Specialist23Customer Success Operations Manager16Customer Enablement Manager13SaaS Onboarding Specialist11
Newsletter
Stay ahead of the market
Get the latest job openings, salary trends, and hiring insights delivered to your inbox every week.
A
B
C
D
No spam. Unsubscribe at any time.