Personal Lines Account Manager

United States·DetroitFull Time

SalesAccount Manager

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Quick Summary

Requirements Summary

55,000 to 65,000Compensation may exceed 65,

Technical Tools

SalesAccount Manager

Personal Lines Account Manager

Mason, MI
Onsite, in-office five days per week
No hybrid or remote option

Full-time, W2 employee

What We Offer

~1 min read

Base salary dependent on qualifications and experience
Expected range: 55,000 to 65,000
Compensation may exceed 65,000 for highly experienced candidates

Monday through Thursday: 8:15 AM to 5:00 PM
Friday: 8:15 AM to 4:00 PM

No travel required

About the Role

~1 min read

This is an opportunity to join an established, independent insurance agency serving the Mason and broader Michigan market for nearly 80 years. The agency operates with a nine-person team and provides both personal and commercial lines coverage.

This position is open due to sustained service demand and backlog. The agency is experiencing increased service volume, endorsement processing delays, quoting strain, and phone coverage challenges. A strong hire directly impacts retention, responsiveness, and operational stability.

This is not a sales-only role. This is a true servicing and account management position.

The Personal Lines Account Manager is responsible for day-to-day servicing of personal lines clients. This includes quoting, re-quoting, endorsements, payment processing, inbound call handling, and general account maintenance.

The role requires hands-on daily use of Applied Epic. System proficiency is not optional.

This position exists to:
• Reduce service backlog
• Improve endorsement turnaround
• Support quoting responsiveness
• Strengthen client retention
• Relieve operational strain on ownership