Clinical Account Executive - Pharmacy

• Strategic Consultation: Provide expert consultation to clients, leveraging a deep understanding of industry challenges to identify and implement solutions that address their specific pain points.  Serve as a trusted advisor to client by developing a deep understanding of the client’s benefits ecosystem.  

• Clinical Program Implementation: Lead the up-selling and implementation of clinical program solutions through a consultative approach, including ongoing interactions, quarterly/annual reviews, and detailed modeling/report reviews, all in alignment with client business plans and in collaboration with the account management team.  

• Client Escalation Management: Effectively manage and de-escalate client escalation management, ensuring swift and satisfactory resolution.  

• Cross-Functional Collaboration: Work closely with internal cross-functional teams to advocate for client needs, ensuring their demands are met with precision and urgency.  

• Industry Insight: Stay current on industry trends and drug information, providing clear interpretations that guide strategic decisions and serving as a subject matter expert for internal and external stakeholders.  

• Medication Utilization Review: Continuously review medication utilization to identify issues related to specialty drug plan design, ensuring optimal client outcomes.  

• Data-Driven Communication: Analyze and communicate data-driven explanations for client trends, proactively exploring opportunities for improvement as needed.  

• Clinical Strategy Development: Oversee the development, preparation, quality, training and presentation of clinical business strategies, recommending improvements to utilization and health management reporting.  

• Client Service Coordination: Collaborate closely with assigned Account Executives and Account Management teams to address all client needs, ensuring seamless service delivery.  

• Clinical Oversight: Provide clinical oversight and management within the business division, developing tools and training to achieve work plan goals and representing the division in various corporate initiatives, including product development and client advisory boards.  

• Annual Strategy Presentation: Develop, prepare, and present clinical business strategies for multiple clients annually, ensuring alignment with their evolving needs.  

• Plan Review and Improvement: Regularly review plan setups to detect trends and issues related to formulary and drug plan design, recommending necessary adjustments.  
• Process Improvement: implement predictable, repeatable, and scalable processes, establishing an infrastructure that integrates efforts and accountabilities to improve Client Success framework 

• People First: We prioritize our Members, clients, and each other in every decision
• Care: Every decision starts with improving health and care for our Members
• Resilience: We push boundaries and take the uncharted path to change an industry
• Results: We take ownership, solve with speed, and deliver for our people and each other
• Humble and Human: We lead with humility, bring fun to tough moments, and go further together

Total Rewards 

Individual compensation packages are based on a few different factors unique to each candidate, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal equity.  

Salary is just one component of Transcarent's total package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock options.  

Our benefits and perks programs include, but are not limited to:  

• Competitive medical, dental, and vision coverage  
• Competitive 401(k) Plan with a generous company match  
• Flexible Time Off/Paid Time Off, 13 paid holidays  
• Protection Plans including Life Insurance, Disability Insurance, and Supplemental Insurance 
• Mental Health and Wellness benefits  

Transcarent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out!  

Research shows that candidates from underrepresented backgrounds often don’t apply unless they meet 100% of the job criteria. While we have worked to consolidate the minimum qualifications for each role, we aren’t looking for someone who checks each box on a page; we’re looking for active learners and people who care about disrupting the current health and care with their unique experiences.