Operation Analyst- LTL (USA)

• Collect, analyze, and interpret LTL transportation data to identify inefficiencies and recommend improvements.
• Monitor carrier performance metrics and service levels to ensure compliance with contractual agreements.
• Develop and maintain reporting tools and dashboards to provide real-time visibility into operational performance.
• Collaborate with cross-functional teams including logistics, procurement, and customer service to implement process enhancements.
• Support the negotiation and management of carrier contracts by providing data-driven insights.
• Assist in forecasting shipment volumes and capacity planning to optimize resource allocation.
• Investigate and resolve operational issues related to shipment delays, damages, or billing discrepancies.
• Continuously evaluate industry trends and best practices to recommend innovative solutions.

• Bachelor’s degree in Business, Supply Chain Management, Logistics, or a related field.
• Proven experience in transportation operations analysis within LTL or freight logistics.
• Strong proficiency in data analysis tools such as Excel, SQL, or similar platforms.
• Excellent communication skills to effectively collaborate with internal teams and external partners.
• Ability to manage multiple priorities and work in a fast-paced environment.
• Experience with transportation management systems (TMS) and freight auditing software.
• Knowledge of LTL carrier networks and industry regulations.
• Advanced skills in data visualization tools such as Tableau or Power BI.
• Certification in supply chain or logistics (e.g., APICS, CSCMP).
• Familiarity with contract negotiation and carrier rate benchmarking.

Compensation & Benefits: 

• The salary range for this position is $55,000–$63,000 USD, based on experience, skills, and qualifications + quaterly bonus. 
• Competitive health benefits, 401(k), PTO, and personal days.
• Remote-first opportunity offering flexibility and work-life balance.

TRAFFIX gives equal consideration for a job and terms and conditions of employment to all individuals and that the employer does not discriminate based on race, color, religion, age, marital status, national origin, disability or sex including sexual orientation, and gender identity or expression.

Department: Account Operations
This is a full time position