BUSINESS DEVELOPMENT OFFICER

Key Responsibilities 1. Business Growth & Market Expansion Prospect, identify, and secure new business opportunities and partnerships. Conduct market mapping and competitor analysis to identify areas for growth. Negotiate commercial terms, agreements, and contracts with partners and agents. 2. Partnership Management Maintain strong relationships with existing partners. Coordinate joint initiatives with partners to drive customer acquisition and retention. Support integration of partner systems and services into the company's platforms. 3. Sales & Revenue Targets Work with the commercial team to set and achieve sales, transaction, and revenue goals. Monitor and report on performance metrics, pipeline status, and deal closures. Develop designer proposals and presentations for potential clients and partners. 4. Operational Support Communicate with internal teams (operations, compliance and technical) to ensure smooth onboarding of partners and agents. Monitor merchant performance, resolve operational challenges, and recommend improvements. 5. Market Intelligence & Reporting Conduct regular market visits to understand customer needs and competition. Provide feedback to the product team on gaps and opportunities for new features or product Prepare weekly, monthly, and quarterly reports on business development activities and KPIs. KPIs / Performance Indicators Growth in agent and merchant network. Number of new partnerships signed and activated. Increase in transaction volumes, revenues, and market share. Retention rate of key partners and agents. Timely and accurate reporting of pipeline and performance metrics. Successful delivery of partner onboarding and training. Requirements Qualifications & Experience Bachelor's degree in Business Administration, Marketing, Finance, or related field. 2-4 years of experience in business development, sales, or partnerships (preferably in fin tech, telecom, or financial services). Strong negotiation and stakeholder management skills. Knowledge of mobile money, digital payments, or agent/merchant networks. Excellent presentation and communication abilities. Proficiency in Microsoft Office Suite and CRM systems. Ability to travel extensively within assigned regions. Commercial Acumen: Ability to identify profitable opportunities and drive revenue. Relationship Building: Skilled at establishing and maintaining productive partnerships. Negotiation: Confident in structuring and closing deals. Results-Oriented: Self-driven and motivated to achieve targets. Strategic Thinking: Ability to see long-term opportunities and align with company strategy. Adaptability: Comfortable working in fast-paced and dynamic environments.