Customer Service Retention/Sales Representative - Hourly Rate + Uncapped Sales Incentives

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SalesAccount Executive

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Quick Summary

Overview

Overview Exciting new earning opportunities available! Apply today to begin the conversation! We focus on providing the environment, selection process, benefits, and training to ensure that we have agents of the highest caliber.

Key Responsibilities

Your day-to-day will involve: Duties include, but are not limited to: Selling and/saving products and services Negotiating and completing save/service order requests from customers Working with customers patiently, tactfully and efficiently…

Requirements Summary

Some things we consider critical for this role: Schedule flexibility Experience in a customer focused role Outstanding communication and listening skills Ability to work independently and make solid decisions Energetic Professional History of…

Technical Tools

SalesAccount Executive

At ibex, we believe that delivering an exceptional customer experience starts with creating an exceptional environment for our team. Our people are the heart of our success and we’re investing in their growth with competitive pay, training, and support to help them thrive.

We’re proud to be headquartered in Washington, D.C., with operations in 26 locations across seven countries and a team of over 40,000 dedicated professionals.

About the Role

~1 min read

As a Sales & Retention Representative, you’ll play a key role in supporting both new and existing customers. This position blends customer service with sales, giving you the opportunity to help customers while earning rewards for your performance.

We’re interested in people who bring enthusiasm, resilience, and a can-do attitude. Even if you don’t meet every qualification, we encourage you to apply! We value potential just as much as experience.

Responsibilities

~1 min read

Your daily responsibilities will include:

→Promoting and selling products and services with confidence
→Identifying customer needs and recommending the best solutions
→Handling service and account changes with accuracy and professionalism
→Completing save/service orders and negotiating when needed
→Resolving billing inquiries and adjustments
→Delivering an outstanding customer experience every step of the way

Requirements

~1 min read

Must be 18 years of age or older
High school diploma or equivalent
High Speed Internet with a hard wired ethernet connection.
Private space to work within your home.
Ability to work full time - 40 Hours per week.

What to Expect After You ApplyOnce your application is submitted, keep an eye out for an email or text from ibex with the next steps. Be sure to respond quickly so we can stay in touch. If selected, you will be invited to a video interview. We’re excited to meet you and talk more about this opportunity!