People Operations Administrator

VALD is the world leader in technology for the allied health industry, providing innovative human-measurement technology to over 13,000 clients in over 150 countries. If you have a favourite team in the NBA, EPL, or NFL, there’s a good chance they use VALD Technologies.

Since its humble beginnings in 2015 in Brisbane, Australia, VALD has grown to a team of over 400 people in over 35 countries, with five offices across four continents.

Driven by a multidisciplinary team of researchers, clinicians, sports scientists, designers, developers and engineers, VALD’s suite of systems offers unparalleled insight into human movement, performance, injury risk and rehabilitation.

You will be the engine room of VALD’s people related operations. You will make sure every new team member, wherever they are in the world, is contracted, set up and welcomed from day one. As the engine room of the employee lifecycle, you will also ensure that day to day processes and offboarding run smoothly. You will help shape the systems that will support VALD’s growth. As the function grows, so can your role and your career.

This is a full-time, permanent role, based on-site in our Newstead office in Brisbane. You will be one of the first people new team members meet, and much of the work building those relationships happens face to face.

As it stands, the role is hands-on, with a large part of your day spent on administrative processes. That is also the opportunity. You will help develop the processes. You will help introduce automation and employee self-service where they make things easier, but always keeping that personal touch that makes people feel welcome and seen.

• →Process contract requests (including updates) for new team members across Australia, the US, Canada, the UK and our international contractor network.
• →Administer background checks, and work with immigration advisors on visa and immigration requirements.
• →Organise onboarding schedules and travel for new starters.
• →Liaise with IT, Payroll and other teams so every new team member is set up in accordance with standard processes from day one.
• →Manage offboarding, including exit documentation, systems access removal and final pay coordination with Payroll.
• →Maintain employee records, people-related reports and registers across VALD’s systems.
• →Act as a first point of contact for employment-related enquiries from team members.
• →Support hiring managers with job ads, interview scheduling and candidate administration in Breezy
• →Document and continuously improve people processes, identifying opportunities for automation and self-service.

• At least 2 years of experience in an HR administration, people operations or similar role.
• A tertiary qualification in HR, business or a related field (or working towards one) is desirable.
• High levels of attention to detail.
• Discretion with confidential information.
• Self-motivated and positive, and happier jumping in to help than waiting for another team member to pick something up.
• Warm and approachable, and enjoy making new people feel welcome.
• Satisfied by quiet, behind the scenes work that sets others up to succeed.
• Experience with HR information systems (HRIS), payroll or applicant tracking systems (ATS) (e.g. Employment Hero, Deel, ADP, Breezy) is an advantage.
• Experience in a fast-growing technology company or onboarding international hires will be highly regarded.

In the first twelve months, success looks like:

• Every new starter, in every country, is contracted, checked and fully set up for their first day.
• New starters arrive knowing where to be, who they'll meet and what their first week looks like, with travel sorted where needed.
• Contracts, contract variations and offboarding are processed accurately and on time, with minimal rework.
• Background checks and visa matters are resolved before they affect start dates.
• Employee records, reports and registers are accurate and can be relied on.
• Team members get timely, accurate answers to their enquiries.
• People processes are documented and improved, with automation and self-service introduced where they help, so the function is ready to scale.
• Business leaders see you as a reliable partner in recruitment and onboarding.

VALD’s office is a great place to be, and we have exciting benefits and perks! We value our team, and this is just a taste of what we offer:

• Food: On-site chefs who prepare fresh breakfast and lunch, Monday to Friday.
• Coffee and Drinks: On-site barista to make your coffee just as you like it.
• Games: Table tennis and basketball court if that’s your thing.
• Health and Fitness: Access to the VALD gym, remedial sports massage therapy, and subsidised physiotherapy services.
• End-of-Commute Facilities: Showers, lockers, bike and scooter racks.
• Central Location: Based in Newstead, close to public transport.
• Strong Culture: A culture filled with a friendly, social, high-performing team.

We’re committed to growing and empowering an inclusive VALD team. That’s why we actively encourage applications from candidates from all backgrounds, experiences, and perspectives. If you require accessibility assistance at any stage of the process, please let us know.

The successful applicant will be subject to a background check (including identity and criminal record checks). It will be a condition of employment that the background checks return acceptable results for the role.