Business Development Manager - Strategic Accounts

Our Mission: Connecting people in the world’s best spaces

You will report into the new Head Of Venue Acquisition + Partnerships and will form part of the wider ‘Venue Acquisition’ team.

You will work closely with our business development team which currently consists of 4x BDM’s covering strategic cities across the UK.

We’re looking for a commercially driven Business Development Manager to help scale our agency’s high-value event pipeline and deepen strategic client relationships. This role sits at the intersection of new business, account growth, and marketing, with a core

focus on generating high-quality event leads and expanding existing accounts into long-term, high-value partnerships. This is an ideal role for someone who thrives on ownership, enjoys commercial conversations and can move seamlessly between strategy and execution.

• Drive high-value event opportunities into the agency through proactive outreach and relationship building.

• Identify and engage target accounts across key sectors, focusing on high-value, repeat business potential.

• Build and manage a strong pipeline of qualified leads from initial contact through to conversion.

• Develop and execute tailored outreach strategies (email, LinkedIn, partnerships, events) to unlock new opportunities.

• Collaborate with the agency team to identify upsell and cross-sell opportunities within existing accounts.

• Build and maintain strong relationships with key stakeholders to increase repeat bookings.

• Position the agency as a preferred supplier through consistent value delivery and proactive engagement.

• Support retention strategies by identifying risks and growth opportunities within key accounts.

• Partner with the Head of Marketing (HOM) to plan and execute ABM strategies targeting high-value accounts.

• Collaborate on personalised campaigns, content, and outreach tailored to specific client needs.

• Track engagement and performance across target accounts, iterating based on insights and results.

• Own pipeline tracking, reporting, and forecasting across new and existing business.

• Ensure seamless handover of opportunities to the agency team, maintaining quality and context.

• Monitor key metrics, including lead quality, conversion rates, revenue contribution, and account growth.

• Continuously refine processes and approach to improve efficiency and commercial outcomes.

• 3-6 years’ experience in business development, sales, or account management.

• Proven track record of generating high-quality leads and driving revenue growth.

• Experience working with events, agencies, hospitality, or B2B services is highly desirable.

• Exposure to or experience with ABM strategies is a strong plus.

• Comfortable using CRM tools (e.g. HubSpot) and managing pipeline reporting

We chose the above values as a team to define the type of business we want to work in and how we like to work with each other. They are rooted in everything we do and guide us in our day-to-day activity.

Stand together: We support each other in everything we do and work together to solve our problems. We go beyond our remit to succeed as a team and help our colleagues. We are open, respectful and candid with each other.

Lead by example: We’re not afraid to get our hands dirty! We aim to continuously educate, train and improve ourselves; we inspire each other and are inspiring the industry. We are always accountable and take responsibility for the success of the business. First and foremost, the customer always comes first.

Make it happen today: We turn up, engage and achieve as a team. We deliver at pace and take calculated risks. We push for today rather than put off to tomorrow and analyse, iterate and improve for our customers.

Bring a winning mindset: We’re resourceful and never give up. We’re bold and daring and aren’t comfortable being comfortable. We approach our work and our problems positively - our problems help us learn!

Customer first: We're real people who care about their customers. We are passionate about creating a positive and seamless experience by offering products our customers love while delivering exceptional service. We will always make time for our customers whether that be over the phone or face-to-face.

Embrace the journey: We are excited not just by where we are going, but by the stage we’re at. We celebrate each small win along the way. We see failures as necessary learnings that drive improvement. Each day we work hard and enjoy ourselves.