Organizational Change Management/Training Coordinator

Vertiv, an $8.0B global organization with more than 37,000 employees, designs, builds and services critical infrastructure that enables vital applications for data centers, communication networks, and commercial and industrial facilities.  We support today’s growing mobile and cloud computing markets with a portfolio of power, thermal and infrastructure management solutions.

• →Design and deliver training in e-learning, video, instructor-led, and blended formats including job aids, assessments, and learning journeys
• →Apply instructional design and adult learning principles to build audience-specific content based on learner analysis
• →Coordinate with Learning & Development and Organizational Change Management (OCM) to publish, test, and maintain content 

• Develop storyboards, scripts, multimedia assets, and communications materials that support change and business objectives
• Create scalable, localization-ready content for global audiences
• Review and edit all materials for clarity, consistency, accuracy, and accessibility

• Support training and communications activities from design through deployment
• Track timelines, milestones, and resources to manage efforts
• Partner with OCM, program managers, subject matter experts, and stakeholders to develop and refine materials
• Communicate project status, escalate risks and dependencies, and incorporate feedback on time

• Stay current on instructional design methods, learning technologies, and AI-assisted development tools
• Use learner feedback and project outcomes to improve future deliverables
• Participate in peer reviews and share best practices, tools, and templates across the team

• Bachelor's degree in Instructional Design, Communications, organizational change management or related field
• 2-3 years working in a learning or organizational change management capacity, ideally within a transformation initiative
• Experience with Organizational Change Management concepts, frameworks, or methodologies
• Proficiency in instructor-led and virtual training facilitation for large groups 
• Ability and desire to work in a rapid environment supporting significant growth and capability building demands 
• Experience working with Scrum and Agile methods
• Experience creating e-learning modules, job aids, work instructions, technical documentation, and assessments
• Experience with content creation tools such as Articulate Rise, Storyline, Canva, Adobe Creative Suite, Vyond, and Microsoft Office (particularly PowerPoint and Excel)
• Familiarity with Learning Management System platforms (for example, Docebo, Cornerstone, Blackboard, Workday) and basic LMS administration
• Familiarity with AI tools and enablement efforts
• Strong project coordination skills including planning, multitasking, and meeting deadlines
• Effective communication and collaboration skills across multiple business levels, including senior levels
• Prosci certification desired

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